Nephat Njoroge Mburu

Experience

• 

  Fastmasters limited

  Sept 2011 - May 2015

  Distributor sales Representative

  During my tenure at FastMasters Limited, I held various roles that significantly contributed to sales performance and operational excellence:🔵 Sales Representative (May 2014 - May 2015):Managed order documentation accurately.Conducted competitive analysis for informed strategic decisions.Recommended product and service improvements based on market trends.Handled customer relations across multiple communication channels.🔵 Supervisor of Merchandisers (December 2012 - April 2014):Developed customer care programs to enhance service quality.Analyzed and improved staff performance to increase store efficiency.🔵 Assistant Sales Representative (March 2011 - November 2012):Ensured excellent customer service, fostering strong client relationships.Managed timely payments from trade partners, supporting financial stability.Achieved and often exceeded sales targets, contributing to revenue growth.Developed sales strategies to increase sales volumes and market share. Show less

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  Haco Industries Kenya Limited

  Jun 2015 - Dec 2018

  As a Regional Sales Manager at HACO Tiger Brands (E.A) Limited I led pivotal growth and strategic initiatives:🔵 Strategic Sales Leadership and Market Coverage: Ensured extensive regional coverage and enhanced distributor relationships, alongside conducting detailed environmental scans for informed decision-making, which kept us ahead of the competition.🔵 Operational Excellence and Team Empowerment: Directed a multifaceted approach involving sales force motivation, debt and inventory management, and collaborative marketing efforts, which not only optimized distribution and customer service but also significantly boosted brand visibility and sales performance across channels. Show less As acting Regional Sales Manager at HACO, I efficiently managed multiple facets of the sales process:🔵 Operational Management and Market Analysis: I streamlined order processing and documentation to ensure accurate transactions and conducted competitive analysis and market monitoring to support informed strategic decisions.🔵 Product Optimization and Client Relations: I led initiatives to enhance products, services, and policies based on competitive insights and customer feedback, while also directly addressing customer issues and bolstering relationships through proactive sales support and engagement activities. Show less

  • Regional Sales Manager

    Jan 2018 - Dec 2018

  • Area Sales Representative

    Jun 2015 - Dec 2017
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  BIC

  Jan 2019 - now

  As the Regional Sales Manager, I have spearheaded key initiatives to drive market dominance and operational excellence in Nairobi, Kenya. Here’s a succinct overview of my core responsibilities:🔵 Strategic Sales and Distribution Leadership:Masterfully achieve sales targets through meticulous strategic planning and execution across diverse territories.Develop and manage distribution channels to optimize product placement, ensure timely delivery, and maximize market coverage in collaboration with logistics and internal teams.🔵 Team and Operational Management:Lead a dynamic sales team, driving high performance, productivity, and efficiency to meet ambitious regional sales goals.Conduct in-depth market analysis to forge strategic plans that boost market penetration and revenue generation, while fostering strong client relationships to ensure ongoing satisfaction and loyalty. Show less During my role as Regional Sales Manager at BIC , I spearheaded critical growth and operational strategies:🔵 Strategic Sales and Market Expansion: Successfully exceeded sales targets and expanded the distribution network by acquiring new outlets and optimizing sales and distribution strategies to enhance product availability and market penetration.🔵 Market Analysis and Asset Optimization: Conducted comprehensive market monitoring and analysis to maintain a competitive edge, while significantly improving operational efficiency and asset productivity across the regions. Show less

  • Regional Sales Manager

    Oct 2023 - now

  • Regional Sales Manager

    Jan 2019 - now