Sampanna Pathak

Experience

• 

  Kathmandu Nepalese Restaurant

  Nov 2018 - Apr 2019

  Waiter

  Jobs included serving customers, communicating with customers, managing the cash register, and being calm and collected in a fast-paced environment.

• 

  Centra

  Jun 2019 - Jan 2020

  Retail Assistant

  Worked as a Cashier where jobs included helping customers, serving customers, handling unanticipated situations, cleaning up, and managing products.

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  RFC Security Group

  Jan 2020 - Jun 2021

  Security Officer

  Worked as security personnel in different sectors ranging from retail to hotels. Followed instructions and carried out duties given by the staff. Tasks include greeting customers, helping out staff members, loss prevention, de-escalating situations, and keeping everyone safe and comfortable.

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  Technological University Dublin

  Feb 2020 - May 2020

  Pal Leader

  Directed and managed a group of Computer Sciences undergrad students in tutoring sessions to reinforce their learning in Java computer programming outside the classroom. Some of the responsibilities included:• Facilitated study sessions with Access & International Students• Revise the basics of programming with JAVA to a group of 5 to 15 students• Consistently fill out the necessary paperwork to document each tutoring session

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  Technological University Dublin

  Jan 2021 - May 2021

  Pal Supervisor

  Acting as a Pal supervisor helped and guided the new Pal leaders, and gave them support during some of the sessions, and also directed and managed a group of Computer Sciences undergrad students in tutoring sessions to reinforce their learning in Java computer programming outside the classroom. Some of the responsibilities included:• Facilitated study sessions with Access & International Students• Revise the basics of programming with JAVA to a group of 3 to 5 students• Consistently fill out the necessary paperwork to document each tutoring session Show less

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  Synergy Security Solutions

  Jun 2021 - Mar 2022

  Security Guard

  Worked as a static security guard in Independent house Talbot street. The duty included helping staff and customers, de-escalating difficult situations, patrolling, and reporting incidents to the Company.

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  Canada Life

  Mar 2022 - Aug 2022

  Technological Intern

  Worked as a Technical Support in The Capacity Team.Mainly worked in VM ware environment, supporting both production and development servers for whole of Great West Life Co. group.Some key highlights from the 6 months role are:-- Resolved a Priority 1 Incident that affected the Irish Life Health website which affected the whole Line Of Business.- Was able to resolve 36 change tickets and 23 incident during my time with the company.- Created and Used GPT/MBR partition process for the team to resolve tickets. -Had taught Other team some of the VM Task such as resource allocation and snapshots.-DR test participation. Show less

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  Synergy Security Solutions

  Sept 2022 - Aug 2023

  Security Officer
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  Körber Pharma

  Sept 2023 - now

  Graduate MES Engineer