Jeet PC

Experience

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  Maçon - The Entrepreneurship Cell

  Jul 2016 - Nov 2017

  Maçon is a conglomerate of individuals with a vision, a dream which surely can come true. It is a place for all those who want to create their own path and leave behind the trails of success. The Cell aims at nurturing the entrepreneurial spirit and tremendous energy among individual to a level where they can bring about a positive change in the society - A change that we all aspire for. Maçon believes an entrepreneurial mind is a mind of original ideas and aspires to extend all possible support to its student and alumni members, in association with it’s strategic partner, NEN, and enable them to realize their dreams. Show less Maçon is a conglomerate of individuals with a vision, a dream which surely can come true. It is a place for all those who want to create their own path and leave behind the trails of success. The Cell aims at nurturing the entrepreneurial spirit and tremendous energy among individual to a level where they can bring about a positive change in the society - A change that we all aspire for. Maçon believes an entrepreneurial mind is a mind of original ideas and aspires to extend all possible support to its student and alumni members, in association with it’s strategic partner, NEN, and enable them to realize their dreams. Show less

  • Incubation & Digital Marketing Head

    Jan 2017 - Nov 2017

  • Crew Member

    Jul 2016 - Jan 2017
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  FinStreet

  Jul 2016 - Oct 2017

  Columnist

  FinStreet is the official capital markets club of IBS Hyderabad. It is a dynamic mix of like minded people with passion to learn. The club endeavors to get wind of the mystery the markets are besieged with.During the course of its functioning the club has hosted guest lectures by many eminent personalities from the field of finance, economics and capital markets like Mr. S P Tulsiyan, Mr. Basant Maheshwari, Mr. Jagdish Thakkar, Mr. Prakash Gaba, Mr. Ambreesh Baliga, Mr. Prasanna Chandra, Mr. Ashish Tater to name a few. The club also comes out with events like Investor Week, a weeklong event having games. The club is the amalgamation of three verticals namely Vriddhi Research, Events and IBS Times. Show less

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  HDFC Bank

  Feb 2017 - May 2017

  Corporate Sales Intern

  Summer Internship Program for the fulfillment of the MBA Degree at IBS Hyderabad.

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  Amazon

  May 2018 - now

  In Aug’2021 Jeet transitioned to Games Group Manager role for the Launch of Amazon Games. As part of his Amazon Games Group Manager role, Jeet coordinated the launch of two games, New one and Lost Ark by deploying operational excellence processes. Jeet piloted the AGS Peer Reviewer process for reducing critical failures on Penal-ties/Ban Appeals for the AGS network. Jeet built the Triage rollback proposal for moving back Triage HC to their parents’ skills and transition the work to AGS Moderators. Jeet built fair–usage policy for gaming peripherals for India Sites. Jeet collaborated with local WF POCs and the PM to build IDPs for AGS Moderators and conducted the first shift rotation for AGS Moderators. Jeet built SL Reporting, Peer Review reporting for real–time monitoring of metrics during the Lost Ark Launch. Show less In October 2019, Jeet was provided a step-up opportunity and was promoted to D2AS (Digital Devices & Alexa Support) Group Manager role. He displayed his ability to build strategies, operate at scale and deliver high bar performance by man-aging the overall India region performance. He delivered the new hire ramp for the Indian region by onboarding 90 HC and migrating IN Telugu support entirely to Virtual. During his stint, His Site was ranked No.1 out of 4 on the Site Balance Score-card for India for 2020. Jeet also delivered the IN Prime Day event as Prime Day Captain and managed high severity event during the Launch of Mirzapur Season 2 which involved close looping of 100+ calls in queue and recovering SLAs. Extending support to the dynamic requirements of the business, Jeet transitioned from managing IN to NA Specialty (Alexa Products) Queue and delivered performance on all operational metrics. Show less Jeet joined Amazon in May’2018 and started his career with D2AS (Digital Devices & Alexa Support) Operations as a Team Manager. He displayed his ability to quickly adapt to complex digital processes and delivered high bar results with the digital team. Along with delivery on core metrics, Jeet coordinated the launch of NA Digital Phones for VCS-IND Site, managed new hire–onboarding of 100+ HC as on–site POC. Jeet built the Site Engagement Strategy (LEAD) and curated digital/infographic content for site level communication. Show less

  • Manager III Program Management

    Jan 2025 - now

  • Senior Program Manager

    Oct 2023 - Dec 2024

  • Program Manager II

    May 2022 - Oct 2023

  • Amazon Games Group Manager

    Aug 2021 - May 2022

  • D2AS Group Manager

    Oct 2019 - Aug 2021

  • Team Manager

    May 2018 - Oct 2019