Gary Goodman

Experience

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  Sam's Club

  Sept 2008 - Apr 2017

  • Managed all human resource functions associated with over 166 associates in 32 facilities across the state of Texas. • Oversaw multi-unit management of 32 pharmacies. Managed Profit & Loss for over $100M in sales. • Incorporated human resource business strategies into business planning and employee management. • Provided guidance and leadership to field operations ensuring execution and compliance with applicable law and company policy. • Participated and represented as appropriate in governmental hearings or investigations, including Department of Labor, Office of Equal Opportunity investigations, Equal Employment Department and public meetings and hearings. • Provided human resource direction, consultation, advice and support to managers and supervisors regarding performance management, employee relations, labor relations, compensation administration, policy administration, benefits administration and contract interpretation.• Responsible to resolve all issues or problems with employees including hiring, terminations, coaching, mentoring and disciplinary actions, recommendations for promotion, promotions, selection for additional duties or expanded responsibilities.• Improved employee growth and development opportunities by collaborating with management in creating career path objectives for employees resulting in promotional opportunities and increasing employee morale.• Managed all Federal, State and Local board of pharmacy compliance programs. 100% pass rate for all compliance visits! • Ended FY17 ranked 13 out of 32 Pharmacy District Managers. Achieved 100.62% to sales plan, 107.58% to profit plan and 93% to expense plan. Number #1 in expense control for Sam’s Club Pharmacy Division. Show less • Oversaw execution of business plans and projects for health and wellness division. • Identified operational needs and communicated business priorities to field operators, human resource managers, pharmacy, OTC, optical and hearing aid centers. Created plans addressing timelines and resources needed (personnel, equipment and financial). • Served as project manager, presenting, managing and reporting project status to stakeholders on a regular basis. • Managed communications, including drafting, reviewing, delivering and selecting communication avenues for multiple projects, such as rollout and implementation plans to field operations.• Supported the Health and Wellness division by counseling and directing employee’s complaints or inquiries. • Routinely provided employees with the proper resources to resolve common work-related issues and/or personal problems. • Conducted interviews for senior level District Manager positions for Optical and Pharmacy divisions.• Involved in the selection, hiring, selection and on-boarding of newly hired District Managers.• Coordinated with Home Office Human Resources office to assist employees with information and interpretations of employee relations handbook, corporate policies and following proper procedures and guidelines. • Established network of support across multiple business functions; compliance, merchandising, IT systems, and human resources. Show less • Served as project manager and developed wide variety of training materials and organizational design projects for multiple stakeholders, including membership, merchandising, tire/battery center, jewelry and wireless divisions. Impacted field, market and home office associates. • Responsible for contracting third party suppliers to build specific training programs consisting of large and small-scale projects. • Delivered dynamic and engaging presentations using various methods, including webinars, interactive facilitation, classroom settings, face-to-face, and conference calls.• Primary lead for The Merchant Competencies Project building job specific competencies for Sam’s Club Home Office merchandise positions; Senior Buyer, Buyer, Assistant Buyer, Merchandise Assistant, Replenishment and Controllers. o Managed $500,000 budget ensuring compliance with project deadlines, timelines and cost restrictions. o Successfully completed all competency models for all positions on time and under budget. • Lead developer and project manager for creating and launching Sam’s Clubs first ever Professional Sales Model. o Created B.A.S.E. Sales Model for over 600 stores. o Wrote all training materials for train the trainer, employee training, guidebook, manager tracking sheet, field worksheet and a condensed pocket workbook. o Secured leadership buy in for the project by delivering detailed and convincing presentations to Vice Presidents and Senior Vice Presidents across Sam’s Club Home Office leadership teams. o Responsible for developing and launching the training schedule, i.e. rollout of the program across all stores. • Lead instructor for four Leadership Courses as part of the Merchant Development Program. o A 12-week class all new Merchandise Assistants were required to attend as part of the on-boarding process. o Courses taught; Change Management, Leadership Essentials, Individual Development Plans and Communication Skills. Show less

  • District Manager - Pharmacy Operations

    Nov 2013 - Apr 2017

  • Sr. Manager Operations Coordinator - Health and Wellness

    Jun 2011 - Nov 2013

  • Manager Organizational Development - Talent Management

    Sept 2008 - Jun 2011
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  Mercy

  Jun 2017 - Jul 2019

  Human Resource Manager (Disability Inclusion Coordinator)

  2 Year Contract Position • Directly influence recruiters, hiring managers, human resource managers and hospital leadership on the benefits of hiring individuals with disabilities to be compliant with all applicable Federal, State, and Local EEO and ADA Laws. • Built strong and trusting collaborative relationships with Arkansas Rehabilitation Services, Arkansas Support Network, Preferred Community Care and other community organizations to support and assist as needed qualified job candidates for Mercy hospital. • Strong communication and collaborate skills worked with teachers, counselors, educators, parents and support organizations to find the best fit for long term success in gainful employment. • Nominated for an innovation award for development of strategic initiatives establishing the Pathway to Employment Program resulting in honorable mention recognition from Mercy Ministry Leadership Council. • Serve as a primary point of consultation, coordination, and/or liaison for hospital personnel on a range of employee and labor relations policy, contract interpretation and procedural issues.• Lead job placement ensuring a job candidate or new employee is supported with a reasonable accommodation or proper supportive employment coach.• Ensured education programs were in place and supported to educate over 2200 co-workers on Unconscious Bias, EEO, ADA, and how to work with individuals with a disability. • Provided professional and administrative advice, guidance and services in support of the employee/labor relation functions.• Interpreted and ensured legal regulatory compliance with federal law, as well as ensuring compliance with hospital policies. Show less

• 

  U.S. Department of Commerce

  Jul 2019 - Nov 2020

  Area Census Office Manager

  • Managed the #1 office of 32 offices in the Chicago Region and #4 office of 243 offices across the United States. • Management and supervisory responsibility for 73 office personnel and 2700 field personnel across 38 counties in Arkansas.o Responsible for all of personnel management, payroll, overtime, hiring, corrective actions, firing, benefits, and any issues related to human resources, IT, Administration, and Field Operation functions. • Managed staff and resources to carry-out office and field operations. Directed and controlled all operational functions, resources, personnel; and implements a team-based environment to lead a temporary staff of office and field employees through multiple levels on completing critical time sensitive production goals. All goals and milestones exceed defined timelines. #1 for a reason! • Built strong local support for the 2020 Census by establishing effective relationships with local community-based and volunteer organizations and/or government agencies and marketing the 2020 Census message to local media outlets. • Developed and made presentations; adapting the presentation to the specific needs of the audience to ensure effective messaging. • Analyzed office production operations seeking to eliminate bottlenecks or barriers to performing work in an efficient manner. • Lead a massive recruiting effort across 38 counties managing 25 Recruiter Assistants with daily and weekly production goalsO Exceeded recruiting goal achieving 114% of the stated goal. Show less

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  United States Department of the Army

  Aug 2021 - Mar 2025

  Human Resources Assistant at University of Arkansas

  University of Arkansas Department of Military Science supporting the ROTC program.

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  Self-employed

  Mar 2025 - now

  Adventure Specialist

  Seeking life’s greatest adventures.