Deep Enrich
Khalid Alhunaidee, ITIL FDN, ITIL MP
Customer Service Representative
428 followers
Saudi Arabia
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About me
High Touch Operation Manager (HTOM) at Cisco
Education
Valparaiso University
2014 - 2017Bachelor of Business Administration - BBA Business Administration and Management, General
Experience
United Elcteonics Company - Extra
Apr 2018 - Jul 2018Customer Service Representative- Work As a casher and keep records of customer invoices, and file documents- Answer questions about warranties or terms of sale- Inform customer of deals and promotions- Assist and help the customers for any inquires about the products
ABV Rock Group
Aug 2018 - Dec 2019Administrator- Assist for GOSI entries and GOSI requirements - Prepare employee files and records and update system information - Prepare employee contacts and employees letters - Prepare the reports related to Visas, contracts and positions - Follow-up and track personnel section for day to day activities - Review attendance system report
Cisco
Jan 2020 - nowHigh Touch Operation Manager (HTOM)
Licenses & Certifications
AI for Everyone
CiscoJul 2025
ITIL Foundation Level
AXELOS Global Best PracticeOct 2019ITIL Managing Professional
AXELOS Global Best PracticeSept 2021- View certificate
APHRi - Associate Professional in Human Resources - International™
HR Certification Institute - HRCIJun 2019
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