John Veletas

Experience

• 

  Athens Olympic Games Orginising Committee

  Mar 2004 - Feb 2005

  Finance | Rate Card Coordinator

  Participate in the design, implementation and operation of the Rate Card Program through which the members of the Olympic Family (National Olympic Committees, Sponsors and Media) leased goods and services worth €35 million to support their operations during the Games. Duties included:• Financial planning, P/L forecasting, budgeting• Designing of the Operational Framework of the Project • Invoicing the orders and reconciliation of the accounts• Sales and Customer Service

• 

  Doha Asian Games Organising Committee

  Sept 2006 - Apr 2007

  Finance | Rate Card Coordinator

  As part of the management team, my responsibilities were to assist in the design, implementation and operation of the program for leasing goods and services to National Olympic Committees. Duties included:• Monitoring financial status for all parties requiring Rate Card services.• Generating order reports for both customers and suppliers. • Processing, confirming and invoicing the orders.• Working with Logistics/IT to ensure delivery and set up of ordered items.• Having ongoing communication with customers and provide required clarifications. Show less

• 

  Vodafone

  Sept 2008 - now

  • Design and implementation of Campaign Management for High Value segment• Lead the expansion of personalized treatment for High Value Base• Analyse in detail High Value behavioural /traffic pattern and design marketing actions in selected milestones of customer’s life cycle• Formulate and coordinate the execution of the ARPU enhancement action plan • Major Involvement in convergence with HELLAS ON LINE project regarding all customer lifecycle actions• Prepare presentations for Upper Management Show less • Campaign Management and Execution(Inbound-Outbound-NBAs-Email-SMS)• Customer Profiling and Base Segmentation based on behaviour and value• Campaign Process Coordination - Cooperation with Product Teams and Outbound teams • Data modelling for predicting future customer value and behaviour• Exploration of data in order to identify trends and insights• Evaluation and analysis of direct communication activities• Complex data mining via Clementine• Involvement in Pegasus project (reengineering of all company systems) regarding Campaign processes Show less

  • Senior Mobile Proposition & Pricing Manager | High Value Segment | Base Growth Tribe

    Jan 2020 - now

  • Senior Product Manager | Lead Ultra High Value Segment

    Mar 2017 - Jan 2020

  • Senior Product Manager | Customer Value Management

    Jan 2016 - Feb 2017

  • Customer Value Manager

    Jun 2014 - Dec 2015

  • Customer Base Manager

    Nov 2009 - Jun 2014

  • Marketing Analyst

    Sept 2008 - Oct 2009