Perry Ruby

Perry Ruby

Network Specialist

Followers of Perry Ruby422 followers
location of Perry RubyRoswell, Georgia, United States

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  • Timeline

  • About me

    Software Engineer at Lockheed Martin

  • Education

    • Georgia State University

      2011 - 2013
      Bachelor of Arts (BA) Communications/Computer Information Systems 3.0
    • Okefenokee Technical College

      2010 - 2011
      CompTia Network +, A+, Security +; Cisco and MS Certifications Computer and Information Sciences and Support Services 3.85

      Activities and Societies: 2011 G.O.A.L. Finalist. President's List (4.0 GPA) 3 out of 4 quarters. Cisco Certification 1

    • College of Coastal Georgia

      1987 - 1989
      Associate of Science (AS) Business Administration 3.69

      Activities and Societies: Vice Pres. Phi Beta Lambda Honors Fraternity 1 year President, Phi Beta Lambda Honors Fraternity 1 year Dean's List 2 years

    • Lake Forest High School

      1981 - 1985
      Diploma College/University Preparatory and Advanced High School/Secondary Diploma Program 3.0

      Activities and Societies: Football Team, School Band Member (Drums and Percussion).

    • Kennesaw State University

      2014 - 2016
      Bachelor of Business Administration (B.B.A.) Computer and Information Systems Security/Information Assurance
    • University of Georgia - Terry College of Business

      2017 - 2019
      Bachelor of Business Administration (BBA) Computer and Information Sciences and Support Services
    • The University of Georgia

      1989 - 1991
      Bachelor's degree General Business (2 years) 3.0
  • Experience

    • Kopy Kat, Inc.

      Mar 2003 - Aug 2007
      Network Specialist

      •Interviewed customers, determined best Network/Equipment/Software needs.•Ordered and installed equipment and devices/software, and provided support to customers in-field as needed.•Provided Company Network support for all printers, copiers, fax machines, routers, switches and workstations.•Designed Company website and maintained.

    • MediaStream

      Aug 2010 - Jun 2011
      Help Desk-Technical Support/Customer Service

      •Provided Telephone troubleshooting (Inbound/Outbound) to customers with issues related to cable connectivity- DVR and other cable device functionality; computer issues related to internet access via cable modem, switches and routers (wired or wireless), as well as game consoles.•Helped customers set-up Email clients (Outlook and others) and support as needed.•Provided Telephone and Intercompany Windows support (all versions up to 7) as well as remote assistance/ desktop. •Processed orders for upgrades, billing inquiries and issues; scheduled service calls and organized field technicians for outages.•Provided Troubleshooting for in-field technicians and/or Network Provider help desk technicians for satellite transceivers. •Set up Notebook PCs and Workstations intercompany as well as customers. (Techs 2 Go Program). Show less

    • Go2IT Group

      Jul 2011 - Aug 2013
      Network Specialist

      •Provide Field Technical Support for IBM and Dell Computers, Inc. (contracts) for large to medium-sized businesses. Includes set-up for existing workstations, establish network connectivity, printer connectivity (Network), as well as VOIP telephone connectivity. •Install new workstations, printers, switches, routers, VOIP telephones and other devices on company networks.•Offer support for company personnel for all devices, troubleshoot as needed.•IBM Direct Contact with Contract Company Representative- assist with all needs (customer service). Show less

    • Lockheed Martin

      Oct 2013 - now
      Software Engineer

      This is my current role - I am not at liberty to discuss earlier roles etc.

  • Licenses & Certifications

    • CompTia A+

      CompTIA
      Jun 2011
    • Security +

      CompTIA
      May 2011
    • CCENT

      Cisco
      Apr 2011
    • Network +

      CompTIA
      Mar 2011
    • MOS Office 2010

      Microsoft
      Feb 2011
    • Microsoft Certified Systems Engineer (MCSE)

      Microsoft
      May 2011