
Rodrigo Oliva
Branch Operations Manager

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About me
Regional Support Manager at Satair/Airbus
Education

Barry University
1995 - 2000Bachelor of Business Administration (B.B.A.) Business Administration and Management, GeneralBusiness Administration
Experience

Enterprise Rent-A-Car
Jan 2000 - Dec 2002Branch Operations ManagerManage customer expectations and ensure customer’s execution. Ensured rental and sales goals were met by servicing existing accounts and striving to add accounts.Coordinated equipment requirements for efficient order fulfillment and cost containment. Conducted meetings and kick off presentation with car rentals, airlines, hotels and hospitality providers. Reviewed monthly sales figures and quarterly Profit & Loss Statements. Met sales requirements by preparing forecasts and reports on market conditions and strategic metrics.PERSONNEL MGMT - Consulted with human resource on personnel issues: responsibilities included interviewing potential employees, job performance evaluations and training of new employees. Participate in the recruitment of, and lead the training, and development of qualified employees. Provided guidance and mentoring for field sales staff and store personnel. Show less

Levy Restaurants
Jan 2003 - May 2013Operations Suites SupervisorOversee Operations & Specialized in Project Management and Implementation with skills that support the ultimate goal of supplier consolidation, improved cost, quality, delivery and operational excellence. Vendor management, supplier identification, measure performance. Negotiation skills. Conflict resolution. Personnel management. Involved in cost saving projects and value optimization strategic plans. Provide operational direction to the daily logistics and procurement activity. Develop Supply Chain initiatives, best practices and strategies, ensuring effective execution, vendor’s management; sourcing’s diversity, quality of services and on time delivery. Experience influencing management and demonstrates the ability to effectively communicate a vision and customers’ accounts management strategies to senior management. Analyze and provide recommendations on demand/supply data to maximize customer satisfaction & increase profitability Show less

Traffic Sports USA / Soccer Marketing and Promotions
Jan 2005 - May 2011Event Operations ManagerEnsure project management excellence by supporting related activities regarding cost and scheduling. Oversee large-scale complex projects or phases of a larger project. Responsible for all aspects of the development and implementation of assigned projects - Develop project plans specifying goals, strategy, scheduling, and identification of risks, contingency plans and allocation of resources. Responsible for project tracking, analysis, and communication. Manage customer expectations and ensure customer’s execution on their tasks for the project. Accurately accounts for all materials, ensuring accuracy meets required levels Show less

LATAM Airlines
Jun 2011 - Jun 2013Inventory/Operations ManagerDevelop Supply Chain initiatives, best practices and strategies, ensuring effective execution, vendor’s management; sourcing’s diversity, quality of services and on time delivery. Proposal management – Manage and review requests for information, vendors quotes, requests for proposals and contract requirements. Develop proposals’ kick-off presentations and conduct meetings - Negotiation Skills, LTL - Negotiate contracts and agreements, cost and pricing information and terms and conditions. Extensive experience in planning, scheduling, production control and asset management. Coordinate multiple projects and ensures that the work products and processes meet the standards. Managed audits, assessments and investigations and oversee compliance and corrective actions - Responsible for inventory management and product sourcing and strategy for various repair facilities’ programs by implementing planning practices that lead to decreases stock-outs and increase fill rates. Developed Supply Chain initiatives, compliance best practices and safety strategies, ensuring effective execution and on time delivery. Experience with continuous improvement methods including root cause analysis, Six Sigma, Lean manufacturing and kaizen event. Responsible for vendor’s inventory management and product sourcing and strategy for various service providers by implementing planning practices that lead to decreases stock-outs and increase fill rates.Manage vendors’ selection by comparative bid analysis and suppliers’ assessment and performance by implementing scorecards, metrics and key performance indicators) and comparative bid analysis. Leadership - Experience influencing management and demonstrates the ability to effectively communicate a vision and customers’ accounts management strategies to senior management. Show less

UTC Climate, Controls & Security
Sept 2013 - Oct 2017Materials and Logistics Management Project management and strong leadership in implementing positive operations’ strategies focused on cost, performance and higher customer’s satisfaction. Develop standard work, implement business standard processes, establish and track metrics based on customer requirements, and identify gaps in expected and actual performance for warehousing, distribution and logistics processes. Manage team performance reviews and progressive action plans; successfully manage the day to day operations of material logistics and market trends Supervise 18 direct reports with on hands responsibilities for distribution and logistics, in-process inventory control, warehouse management, material handling, cycle counting and inventory accuracy. Oversee all aspects of material distribution, receiving, put away into stock, distribution to the work stations and shipping to distribution center or direct shipping to customer. Manage cycle count standard work and maintain process while achieving goals, meet cycle count accuracy standards (98%), maintained & created new process to achieve company requirements. Trained on many ACE (Lean) events; ACE 12.2, Kaizen, VSM, Tiger, 3P, PFEP events. Applied ACE and continuous improvement experience including value stream mapping, leveling demand, Kanban calculations, lead time reduction, tact-time studies, visual management and demonstrated competency in solution development dealing with reducing cost structure. Determination of Kanban process, just-in-time delivery, distribution and safety compliance (EHS) to end user customers. Support and ensure personnel comply with Environmental Health & Safety (EHS) policies and guidelines and operate in a safe environment. Attend daily production requirements, and quality investigations with the manufacturing engineering and quality organizations. Show less

DB Schenker
Oct 2017 - Mar 2020Operations Manager
General Dynamics Information Technology
Mar 2020 - Jul 2021Distribution Center Manager
Airbus
Jul 2021 - nowRegional Support Manager
Jul 2023 - nowHead of Inventory/Warehouse
Jul 2021 - Jul 2023
Licenses & Certifications

ACE/Lean Associate
UTC Climate, Controls & SecurityMar 2014
Languages
- spSpanish
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