Lindsay Munoz

Lindsay Munoz

Financial Aid Officer

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location of Lindsay MunozChandler, Arizona, United States

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  • Timeline

  • About me

    Chief Operating Officer

  • Education

    • University of Phoenix

      2009 - 2012
      Bachelor of Science in Business Management
  • Experience

    • Earl's Academy of Beauty

      Dec 2002 - Feb 2007
      Financial Aid Officer

      •Awarded, disbursed, and maintained all student files in accordance with Title IV funding and the Department of Education•Processed all documentation for financial and academic status for the campus•Participated in monthly and annual reporting requirements for school accrediting bodies as well as the school Board of Directors

    • University of Phoenix

      Feb 2007 - Sept 2017

      • Developed professional skills and knowledge of employees• Mentored new Managers and successfully helped develop skill sets and leadership qualities • Created a culture of transparency and servant leadership through successfully building super team relationships for all departments• Ability to execute and maintain performance goals consistently• Invited to attend all top performers retreats while in management role • Developed future leaders that now obtain management position in organization• Filled in as a Director for over a year • Managed 5 Managers • Maintained and improved overall performance through coaching Show less • Assisting team members in a supervisory capacity including handling escalated student issues, reports, general work performance and mentor and train new employees • Successfully managed multiple teams demonstrated by overall performance data • Took on additional initiatives including covering teams for other managers within the division and assisting the finance training department by helping train and mentor new employees• Working with graduation team to help improve retention as well as help other employees meet their own personal goals within the company Show less

      • Manager, Business Technology Integration at University of Phoenix, CRM Business Lead

        Mar 2012 - Sept 2017
      • Financial Services Manager II

        Feb 2008 - Mar 2012
      • Finance Advisor

        Feb 2007 - Jan 2008
    • Sterling Fine Properties

      Nov 2017 - now

      Provides leadership, management and vision necessary to ensure proper operational controls, administrative and reporting procedures, and people/systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. Manages Real Estate portfolio to grow and find opportunities to maximize investment.

      • Chief of Operations at Sterling Fine Properties

        Dec 2018 - now
      • Realtor

        Nov 2017 - now
    • The Call Gurus

      Feb 2019 - now
      Chief Operating Officer
  • Licenses & Certifications

    • Knowledge-Centered Support Principles

      HDI Certification and Training
      Jan 2013