Edna Adedapo

Experience

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  Nigeria Port Authority

  Feb 2015 - Aug 2015

  Information Technology Intern

  • Assisted the staff in troubleshooting network problems.• Carried out monthly maintenance on all the systems and printers.

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  Divine King Limited

  Jan 2017 - Dec 2017

  Technical Support Officer

  • Assisted management in creating training materials pertaining to computer troubleshooting and usage.• Installed and configured hardware and software.• Provided technical support with Microsoft Office 365 tools.• Spoke to customers to quickly get to the root of their problem.• Provided timely and accurate customer feedback.• Talked to customers through a series of actions to resolve a problem.• Followed up with clients to ensure the problem is resolved.• Resolved technical issues related to network interruptions.• Identified hardware and software solutions.• Tested and evaluated new technologies.• Actively updated, maintained, and monitored all aspects of computer networks. Show less

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  Losode Inc.

  Aug 2019 - Mar 2022

  Technical Product Manager

  • Worked with internal teams, including developers, engineers, Q.A, and operations.• Assessed new products and companies to measure their potential value.• Looked into competitors and conducted capability analyses regularly.• Created success criteria for testing and product acceptance.• Collected quantitative product data and metrics through market research.• Gathered product data including customer trends and statistics. • Evaluated and dealt with technical risks.• Gathered product requirements and aligned them with business goals.• Coordinated with stakeholders to achieve product vision.• Develop testing procedures and establish standards for product success.• Developed efficient customer communication and feedback channels. Show less

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  ALAT by Wema

  Aug 2022 - now

  Back End Developer

  • Developed and maintained robust and scalable software applications using C#, .NET framework, and related technologies.• Collaborated with cross-functional teams to gather requirements, design software solutions, and implement new features.• Conducted code reviews, identified, and fixed bugs, and optimized performance of existing software components.• Integrated external APIs and third-party libraries to enhance application functionality and improve user experience.• Worked closely with stakeholders to understand business needs and translate them into technical requirements.• Participated in Agile scrum meetings, sprint planning, and retrospectives to ensure timely delivery of high-quality software. Show less