
Daniel Knox

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About me
Senior IT Manager in Higher Education | Champion of User-Centered IT Service Delivery & Operational Excellence | Secured Major Funding for Technical Staff
Education

University of Kent
2009 - 2011Bachelor’s Degree Computer Science First Class with HonsThe course covered a variety of modules including the study of: Java, Javascript, Functional and concurrent programming, C, embedded micro systems and intelligent systems.

University of Kent
-Doctor of Philosophy - PhD Computer Science
University of Kent
2012 - 2013ATAP Higher Education TeachingA professional development course in higher education teaching.
Experience

University of Kent
Oct 2012 - nowIn this role I bring together the technical community within the CEMS Division to deliver an excellent, effective and efficient technical team. The technical team in CEMS covers a broad range of areas including: engineering, electronics, facilities & operations and IT. We aim to deliver consistent and coherent technical provision and processes for staff, students and visitors across the Division. I'm also a huge advocate for ensuring that technical staff within the Division are able to take advantage of the recognition and career development opportunities afforded to them; particular as part of the Technical Commitment.As IT & Technical Services Manager I:- Strategically manage the Division’s technical infrastructure, including all equipment and relevant network infrastructure, to meet the operational and technical demands of the Division’s distinct disciplines’ education, research and civic mission requirements.- Manage all equipment budgets ensuring value for money and delivery against the operational and strategic needs of the Division.- Use expertise and experience to identify best practice and strategic opportunities which can be shared the wider community of practice in order to inform institutional priorities. Show less My PhD thesis is “space, place and practice" are important factors in affording student engagement and learning. My work consisted of three different studies that utilised qualitative and quantative data to form a deep ethnographic investigation of practice. The results of my research include: two digital tools that can be used to capture human behavior and human use of space, a rich investigation of student practices in physical and virtual spaces, and a new perspective on how students work in the computing education community. My research demostrates that I have strong analytical and problem-solving skills; I have the ability to quickly understand new and complex issues, and then develop innovative solutions for data gathering / analysis. Show less
Head of Endpoint IT and Technical Services
May 2022 - nowIT and Technical Manager
Sept 2020 - May 2022Admissions Officer
Oct 2017 - Sept 2020Senior Technician
Jan 2014 - Sept 2020Assistant Lecturer
Jan 2011 - Sept 2020Postgraduate Researcher
Oct 2012 - Aug 2015
Licenses & Certifications

Managing Safely
IOSHJan 2015
Foundation Amateur Radio
RSGBJan 2014
First Aider
University of Kent
Developing Management Skills Programme
University of KentApr 2016
Recruitment and Selection Training
University of KentJan 2016
Honors & Awards
- Awarded to Daniel KnoxAssociate Fellow of the Higher Education Academy Higher Education Academy Jun 2014
Volunteer Experience
President of Tinkersoc
Issued by Tinkersoc on Jul 2012
Associated with Daniel KnoxSchool and Faculty Representative of Postgraduate Research
Issued by University of Kent on Jan 2011
Associated with Daniel KnoxPublic Speaking
Issued by University of Kent on Jan 2015
Associated with Daniel Knox
Languages
- enEnglish
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