Gajendra Jaga

Experience

• 

  Vakrangee Limited

  May 2012 - Jul 2013

  Technical Support Executive

  JOB PROFILE AND RESPONCEBILITIES (VAKRANGEE SOFTWARE LTD.):Title of theProjectUnique Identification Authority Of IndiaOrganizationVakrangee Software Ltd. (Jaipur)TechnologyUsing Application Provide By Govt. & Operating Govt. PortalDescription Provide training of the UIDAI “SIFY CERTIFICATION” exam for onsite Operators and train them for using Application for biometric enrollment of individual. Operating System (Windows), Supporting software Installation & Application Support, Remote System Support in Aadhaar Project Test and diagnose the Aadhaar application on user end side. Troubleshoot the technical problem and provide solution on daily basis Maintain DMS count, Pending data upload sheet operator wise and sharing it to onsite operators Manage about 1000+ onsite operators in Rajasthan to resolve the troubleshoot. Show less

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  RADIANT HAROTI INDUSTRIES INDIA LIMITED

  Aug 2013 - Aug 2018

  IT operation and project manager

  Title of theProjects 1 Unique Identification Authority Of India2 NPR (National Population Registrar)3 Bhamashah (Rajasthan Govt.)Organization Radiant Haroti Industries India Ltd. (Kota)Technology Window Installation, Application Installation, Technical support, Training, Co-ordination & Operating Govt. of India Portal and Application (UIDAI), Vendor & Team Management, Role &Responsibility • Supporting Software Installation & Application Support, Remote System Support in UIDAI Project, Bhamashah project and NPR Project for the location of Rajasthan, Uttar Pradesh, Madhya Pradesh and Bihar.• Create user credentials on UIDAI EA portal• Taking bulk data backup online and offline from operator onsite and create SFTP server and upload data.• Making pending packet upload sheet operator wise and sharing the same to each operator onsite.• Resolving Troubleshoot on the same day and taking support with Tech support Team (UIDAI) if required within the said TAT.• User Creation, Granting permission, Data Import & Export.• Managing SFTP for Data Sync, Export & create Packets.• Managing DMS pending sheet and coordinating with the UIDAI team for DMS pickup.• Communicate With Registrar and UIDAI Technical Team Show less

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  B2infosoft

  Sept 2018 - Aug 2020

  Business Analyst

   Manages a team of 20 members with an overall responsibility for analyzing business Needs with Customers, providing analytical results for easy decision making Serves as a liaison between clients, business, testing and technical teams , overseeing Project from initial requirement through estimation, approval, requirements, build and implementation. Plans, facilitates and reports or quality assurance testing efforts to ascertain that all project deliverable met. Using analytical tools, reports and key Performance indicators to monitor operational performance. Show less

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  CMS Computers Limited (INDIA)

  Aug 2020 - Sept 2021

  Business Analyst

  ▪ Manages a team of15 members with an overall responsibilityfor analyzing business needs with client, providing analyticalresult for easy decision making▪ Serves as a liaison between clients, business, technical teams,overseeing projects from initial requirement throughestimation, approval, requirement, build and implementation.▪ Demonstrated strong proficiency in preparing business andsystem requirements, project management budgeting, andplanning BRD , FRS and SRS documents, FPA and Wireframes.▪ Manage UAT with client , Write test cases for new developmodule Show less

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  ICICI Bank

  Sept 2021 - now

  • Manager

    Apr 2024 - now

  • Deputy Manager

    Sept 2021 - now