
Dayami Perez
Specilaist Sales, Communication and Marketing Executive

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About me
CSA | Azure Customer Success, Sales Execution| Latina at DFW, TX
Education

MINCEX Ministery of Foreing Trade and Foreing Investment
2012 - 2012Foreign Trade (Distance) /International Business Instituted of Foreign Trade, Havana Foreign Trade/International Business (01/2012 – 12/2012) PostActivities and Societies: Knowledge about the current characteristics of International Trade and the World Economy, its main trends and Import and Export Management according to the techniques of contemporary marketing. Disciplines: International marketing, Commercial Negotiation, Foreign investment, Export Management, Import Management, International finances, International Commercial Logistics, Economic Collaboration Legal Aspects of Foreign Trade Im graduated with an Marketing Strategic to increase Sales Centro American with Poduct Vidatox 30ch.

University of Havana
2002 - 2007Bachelor of Science Social Communication Sales, Marketing, Public Relations, Advertising, and CommunicationActivities and Societies: Competitive for jobs in the areas of journalism, marketing, sales, broadcasting, writing, editing, public speaking, fundraising. Also, Public Relations Specialists, Meeting/Event Planner, Human relations manager, Public relations manager, Business executive, Marketing executive, Advertising executive, Media planner, Web content manager. University of Havana, Bachelor of Science, Social Communication (2002 - 2007)
Experience

Albet S.A.
Aug 2007 - Jul 2010Specilaist Sales, Communication and Marketing ExecutiveManage all Marketing and Sales Strategic and Communications to increase Company goal: markets research, export strategy. Responsibility for sales and promote technologist products, price analysis, comunication strategy. Participated International event like Informatica 2007, 2008 and 2009.

LABIOFAM SA
Jan 2011 - Dec 2013Develops and implements marketing plan to increase Sales and Promotion for all Company products. Provides tours and explanation of services to potential clients in Corporate stand of International Fair and Event. Manages local social media efforts and effectively uses technology to include website maintenance, customer relationship management software and desktop publishing. Planning, designing, managing, and executing all on-site marketing events including events for professional referral sources, prospects, and public. Assures marketing materials are updated and available. Support all aspects of outreach, marketing, and community engagement and daily contact via telephone and email with prospects and proactive client. Foster relationships with existing network and expanding through new channels. Data entry in Sales force. Maintain the integrity of internal databases (collection of accurate contact information and other relevant data). Maintain up-do-date research onprospective and existing partners and identify new prospective partners (nonprofit, private sector,and public sector companies and organizations). Organized and manage different International Event like, all of this event impact a goal of Company singing big contract: FIAGRO 2012, 2013, 2014, FIHAV 2011, 2012, 2013, 2014 and Mediwales Biowels 2013 (London), EXPO LABIOFAM 2014 CONGRESO INTERNACIONAL and others. Show less
Manager at MARKETING, PUBLIC RELATIONS, SALES AND COMMUNICATION
Aug 2011 - Dec 2013Assistant LABIOFAM MAGAZINE
Jan 2011 - Dec 2013

Teleperformance, USA
Aug 2016 - Nov 2018OFFICE 365 IT SUPPORT and Quality Assurance AnalystOFFICE 365 IT SUPPORT, MICROSOFT - TELEPERFORMANCE USAResponsible for Technical Support in the migration process of users from the local CorporateExchange Servers to the Cloud, Active Directory users control administration Support inCoexistence environments as need it, Users administration policies and rules support usingPowerShell. Technical support in Exchange Online, Office, Outlook and OWA, Generaltroubleshooting of Exchange clients issues, Single Sign In and others issues related to the cloudcomputing. Provide technical support for Microsoft Online Services -Exchange Online: RemoteMove request, IMAP, Cutover and Staged migration. Mail Flow configurations (rules, messagetraces and connectors). Public folders, mobile devices configurations, mailbox and folderspermissions, creating and configuring any type of recipient (mailbox, groups, resources, contactsand shared mailboxes) and Exchange Online Protection (connection, content and spam filters andquarantine). Office 365 ProPlus, installation, activation and troubleshooting. Organizationreporting via PowerShell (Scripting, compliance management, syntax development, CSVexport/import). Handle complex cases and internal escalations for Office 365 Exchange Online.Expert documenting cases and collaborations. Show less

Oxygen Development
Jan 2019 - May 2019Operations Team LeadI have been working at Oxygen Development full-time. I'm able to work in busy, fast moving and target driven production environment like development and production of high quality cosmetics, skin care, hair care, and bath & body products.Responsible for overseeing the day to day operation team (Cosmetology industry), distributing the workload evenly amongst staff and making sure motivation and performance level are maintained. Making sure all task given to staff are done on time and require standard. Ensuring a clean, safe and friendly working environment for all team members. Establishing team and staff targets as a reflection of company's objectives. Providing accurate information to senior manager on key issues. Example of Cosmetology industry product: http://www.oxygendevelopment.com/products.htmlhttps://www.glassdoor.com/Photos/Oxygen-Development-Office-Photos-IMG1066519.htm Show less

Blueprint Technologies
May 2019 - Mar 2021CSA Enterprise Mobility Solution (EMS) at FastTrack CenterExperienced with increase the usage of Microsoft Cloud because assist Enterprise Customers with their Enterprise Mobility and Security (EM+S) licenses with overviews, Best practices and guidance technical deployments. Experience of configuring and administering features of Azure AD and Azure AD Premium. Experience deploying, configuring and administering a cloud-based MDM solution, ideally Intune MDM and Apple DEP and Business Manager experience in large organizations of more than 1,000 managed devices/users, covering the following areas:• Device enrollment and configuration settings on 3 or more of the following platforms:• Windows• Windows Mobile/Phone• iOS• Android• Samsung KNOX• MAC computers• E-mail, Wi-Fi and VPN profile deployment• Conditional Access (device compliance)• Application deploymentMobile Application Management with and without device enrollment.Setting up Self-Service Password Reset (SSPR), so organizations can relieve some workloads from their helpdesk support. Utilizing Azure Active Directory by setting up Conditional Access Policies with Multi-Factor Authentication (MFA), location services and setting up approved client applications and enforcing devices to be marked as compliant. Show less

Microsoft
Mar 2021 - nowCSA with AzureAzure Customer Success work with Microsoft Azure Product to help our Customer to Plan and implement they cloud strategy, Optimize your Azure environment and Reduce costs. Sales Execution Engages in conversations with customers to introduce how Microsoft Azure could enable digital transformation areas that is aligned with the customer's industry. Has a fundamental understanding of customers' business to initiate conversations with customers on digital transformation in a single solution area, in collaboration with partners and services. Shares learning on digital transformation through seminars, workshops, Webinars, and direct engagement. Identifies customer business needs and technical readiness. Collaborates with internal teams, partners, and services to propose prioritized solutions that align with customers' needs. Leverages the value propositions to communicate business impact of proposed solutions. Develops an understanding of external stakeholders' mapping, including who the decision makers and influencers are. Participates with account teams (e.g., Account Executives) in communication with business or subject matter decision makers at the customer's/partner's business. Implements strategies to help accelerate the closing of deals in collaboration with other team members. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Show less
Licenses & Certifications
- View certificate

Business Fundamentals for Customer Success Managers
LinkedInOct 2021 - View certificate

Microsoft Azure: Controlling Cost
LinkedInJul 2021 - View certificate

Learning Azure Management Tools
LinkedInApr 2021 - View certificate

Onboarding and Adoption Best Practices for Customer Success Management
LinkedInJul 2021 - View certificate

Learning Azure Network Security
LinkedInApr 2021 - View certificate

Azure AZ-900 Prep. Cert.: Microsoft Azure Fundamentals
LinkedInMar 2021 - View certificate

Microsoft Azure: Networking Concepts
LinkedInJul 2021 - View certificate

Exam Prep: Microsoft Azure Fundamentals (AZ-900)
LinkedInMar 2021 - View certificate

Migrating to Azure
LinkedInApr 2021 - View certificate

Microsoft 365 Essential Training for Administrators
LinkedInMar 2021
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