Giulia Zanolli

Experience

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  Various Sport Clubs

  Jan 2010 - Jan 2011

  Personal Trainer & Group Fitness Trainer

  ▸Building the customer base and scaling the business from scratch

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  Pomellato

  Jun 2014 - Nov 2015

  Customer Service Specialist - Kering Group

  ▸Ensuring excellence in B2C and B2B after-sales services through global retail, wholesale and e-commerce

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  Rinascente

  Jan 2015 - Nov 2016

  Floor Area Manager

  ▸Maximizing the sell-out and the SQM performance, managing drive-to-store activities ▸Leading and training a team of 12 sales associates (direct reports)▸Buying the monthly product assortment for > 60 brands▸Managing 34 corners and their associates, consolidating positive suppliers’ relations, sharing business results and priorities.

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  Esprit

  Jan 2016 - Nov 2019

  Retail Merchandise Manager France - Switzerland - Scandinavia

  ▸Managing the product assortment for > 30 stores based on their specific KPIs and profiles ▸Optimizing each store SQM performance by planning and allocating the right stock amount▸Visiting the stores to ensure a close-to-market strategy and to train associates on product and best-sellers management▸Analyzing market and industry trends and competitors’ initiatives

• 

  Valmont Group

  Jan 2020 - Jan 2020

  Head of Retail and Omnichannel

  ▸Leading the digital transformation and the omnichannel strategy ▸Owning the roll-out of omnichannel projects, implementing SaaS solutions to maximize sales▸Integrating CRM, E-Commerce and Retail processes to create seamless customer journeys▸Managing, leading and training an international team of 30 sales managers and associates (direct reports)

• 

  Diebold Nixdorf

  Jan 2021 - now

  ▸Developing and delivering the global multi-channel Marketing Strategy▸Driving digital marketing initiatives (including campaigns, lead generation, CRM, customer retention and drive-to-website activities) and measuring effectiveness and ROI▸Creating impactful marketing collaterals and strong brand messaging for customer meetings, events, webinars, internal trainings▸Leading the creation of a hands-on tech demo to showcase complex AI processes by driving action throughout cross-functional teams▸Managing E2E the booth set-up on global events, from concept to on-site execution Weniger anzeigen

  • Senior Marketing Manager - Global AI Services Solutions for Connected Commerce

    Jan 2021 - now

  • Project Lead - EV Charging Go-To-Market Strategy

    Jan 2022 - Jun 2023

  • Project Lead - Customer Experience Center

    Jan 2021 - Jan 2021