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Stuart Haynes

Stuart Haynes

Operations Manager

Followers of Stuart Haynes710 followers
location of Stuart HaynesMarseille, Provence-Alpes-Côte d'Azur, France

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  • Timeline

  • About me

    J'accompagne les professionnels à développer leur anglais, en renforçant leur confiance en eux, en leur donnant la possibilité de communiquer avec plus d'aisance et de précision.

  • Education

    • International House

      2012 - 2013
      Education Management Diploma Business Administration and Management, General

      Diploma in Educational Management

    • Bell

      2009 - 2010
      DELTA EDUCATION

      DELTA

    • Gloscat

      2007 - 2007
      CELTA EDUCATION A

      CELTA

    • University of Leicester

      1998 - 2001
      Master's degree Co-operative Management and Organisational Development

      Masters in Co-operative Management and Organisational Development

    • Chartered Institute of Marketing

      2017 - 2017
      Diploma in Strategic Marketing (Level 6) Strategic Marketing

      Aims of the module:This module recognises the significance of situation analysis and introduces techniques for assessing external and internal environments to enable effective decision making. It outlines the importance of all stages within the marketing planning process, from audit, through strategic decision making, to implementation of plans; and how managing resources, employing monitoring and measurement techniques enable the achievement of strategic marketing objectives. (CIM, 2017)

    • University of Worcester

      1991 - 1995
      Bachelor of Science (BSc) Geography and Environmental Science 2:1

      BSc (Hons) Geography and Environmental Science

  • Experience

    • Leeds City Credit Union

      Jan 2002 - Mar 2005
      Operations Manager

      Set and maintained customer service standards.Ensured compliance with Financial Service Authority legislation.Strategic business development and marketing.Overseeing risk assessment.

    • British Council

      Jan 2006 - Feb 2018

      DutiesOverall responsibility and running of Marseille Teaching Centre.Direct line management of registrar/operations’ manager, academic manager and customer services’ manager. Overall management of 8 teachers and 3 customer services staff.Responsibility for producing, monitoring and reporting on financial plan, as well as presenting at peer review.Responsibility for producing Marketing Action Plan and Academic Quality Plan for Marseille Teaching Centre.Led on marketing initiatives pan-France.Develop relations with key partners and stakeholders in the city/area:- Local government via supporting local English initiatives delivered through public library and school networks.- Marseille’s largest employer, CMA-CGM, helping to promote British Council activities to its employees.- Local business networks to develop brand awareness and front of mind reference as local English experts. Show less

      • Director

        Jun 2014 - Feb 2018

      • Academic Manager

        Oct 2012 - Jun 2014

      • Digital Manager

        Aug 2009 - Oct 2012

      • ICT and Project Coordinator

        Jan 2006 - Jul 2009

    • English on Mars

      Jul 2018 - now
      Manager

    • Goldsmiths, University of London

      Jun 2022 - Sept 2022
      Pre-sessional EAP tutor

      Pre-sessional tutor working with an international group of students preparing to study at Masters level at Goldsmiths University.

  • Licenses & Certifications

    • Certificate English Language Teaching for Adults (CELTA)

      Cambridge English
      Mar 2005

    • Diploma English Language Teaching to Adults (DELTA)

      Cambridge English
      Dec 2010

    • ELC Certified and Accredited Neurolanguage Coach

      Efficient Language Coaching Global SL
      Dec 2023
      View certificate certificate