Mohammed Ekram

Experience

• 

  Hewlett-Packard

  Jul 2001 - Apr 2006

  Cust Ops for HP Packaged Services

  • Accountable for Channel and Direct business for HP package services sales.• Handling Team of 3 members and 5 Distributors in addition to partners.• Maintaining complete HP Care Pack Billing Cycle on the HP Billing Systems (Fusion SAP).• System deployment and enhancement (CSN Tool). Process management, process improvement

• 

  Alpha Data

  Jun 2006 - Nov 2006

  Sales Executive

  • Responsible for Direct business for HP packaged services sales.• Responsible for spares sales for HP, Acer and third party products.• Coordinating processes related to HP Care Pack, a warranty enhancement tool, which provides upgraded product warranty service levels

• 

  Hewlett-Packard India Sales Private Limited

  Dec 2006 - Apr 2014

  - Collaborate with APJ sales in reviewing accounts for feasible prospects that warrant pursuing anddetermining next steps - Responsible for incoming RFP and RFQ responses for multi-country deals - Develop winning Fleet & Solution Design to meet client’s technical and functional requirements - Define a compelling and competitive TCO / Business Case for the customer - Develop Print Policy for client to meet the objective through HP Managed Print Services - Accountable for business decisions, including revenue, profit and risk management - Develop Key Performance Indicator (Scorecard): Track win/loss rate, Deal Financial (TCV won), no. of customers and split by type of requests, deal status, timesheets - Designing and implementing process for DSC and accountable for top line growth - Responsible for recruitment and training of personnel and team members to deliver quality support in the region - Monitor and analyze the performance of team members and assigning them pricing requests on regular basis Show less * Manage MPS Sales in Enterprise segment (retain and develop opportunities)* Accountable for MPS Sales (Orders & Revenue- Hardware, Supplies & Services)* Carry Solution Sales quota for country* Develop beneficial relationships with key accounts and provide them appropriate solutions based on the requirements for achieving targeted sales.* Coordinate with customers to communicate the product, pricing and building brand image.* Establish short term and long term sales budgets and developing business plans for the achievement of these goals* Analyzing and managing prices, additional costs, cost of support to maintain GM and GM%* Deliver the solution sales revenue for India.* To involve in the business issues identification and resolution. Work closely with Managed Enterprise* Solutions - Enterprise account team to develop and manage strategic relationship with the client senior management* Collaborate with sales in reviewing accounts for feasible prospects that warrant pursuing anddetermining next steps Show less

  • Solution Architect and Team Lead – MS APJ Deal Support Center

    Feb 2013 - Apr 2014

  • Business Development Manager – Managed Print Services

    Dec 2006 - Jan 2013
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  Hewlett Packard Enterprise

  May 2014 - Apr 2018

  Alliance Manager-Software Support & Services Sales

  Define Strategy & formulate an effective HP Software services business model and sales coverage plan Translate business unit goals into actionable plans that reflect the requirements and opportunities for the future business growth Develop go to market strategy, securing services contracts and meeting customer’s satisfaction with the HP Software services offering. Drive SLA negotiation with Partner on yearly contract Renewal Drive Demand Generations program for upsell, primarily for Premier support sales in India Pipeline Management- Guarantee balanced portfolio results, sales linearity, predictability and maximizing revenue growth Deliver an overall business excellence by monitoring the Connect rates, Renewal rates & Forecast accuracy Driving strategic initiatives for incremental services sales in India Managing business operations for services practice to ensure meeting assigned Sales budget. Show less

• 

  DXC Technology

  Mar 2019 - Sept 2021

  Services Sales Consultant
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  HP

  Sept 2021 - now

  • Category Manager, Managed Services

    May 2024 - now

  • Presales Consultant

    Sept 2021 - May 2024