Deep Enrich
Melissa Hersman
Information Specialist
207 followers
Riverside, California, United States
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About me
Technical Support Supervisor at SpaceX
Education
California State University-San Bernardino
2010 - 2014Bachelor of Arts - BA Criminal JusticeActivities and Societies: Honor's Program, Cum Laude, Leadership Academy, Officer in the Criminal Justice Club, Departmental Honors, President's Volunteer Service Award - Gold Level
Experience
Lifetouch
Jul 2013 - May 2021Information SpecialistI hire and supervise roughly 40 people over the summer to print ID cards at school registrations. I coordinate the scheduling, create the ID designs using Photoshop and ID software, troubleshoot on the job issues, and install ID systems at the schools. I give tech support to our contacts at schools and employees within my local offices. I also coordinate sports action photography by scheduling, photographing, editing and sending images.
M1GP
May 2016 - nowRider Clinic CoachI help teach people of all ages and skill levels how to race motorcycles. I also take action photos and set up and handle the timing equipment.
AYSO
Mar 2017 - nowAssistant Soccer Coach
SpaceX
May 2021 - nowSupervisor, Starlink Technical Support
May 2024 - nowLead Technical Support Associate
Sept 2023 - May 2024Technical Support Associate II
May 2022 - Sept 2023Technical Support Associate
May 2021 - May 2022
Licenses & Certifications
- View certificate
Google IT Support Professional Certificate
CourseraFeb 2021
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