Carli Miller

Experience

• 

  Chick-fil-A-Franchise

  Aug 2017 - Jun 2018

  Team Member

  • Learned basic food safety and handling techniques in a restaurant rated #1 in guest satisfaction. • Learned to serve guest quickly while working alongside other team members efficiently in a fast pace environment to ensure a memorable experience.• Routinely supported other areas of the restaurant as requested, including answering phones and completing financial transactions for other team members.

• 

  Walt Disney World Swan and Dolphin

  Jun 2018 - now

  • Assisting the team with a successful grand opening of a Marriott Autograph hotel consisting of 5 F&B outlets (3 meal a day signature restaurant, room service, pool bar, signature lobby bar, and a grab & go.)• Lead a team of over 40 hourly cast members who spanned from 5am-12am daily.• Proficient in Micros reporting, financials, and ordering of both daily and long-term items. • Coordinated a four-week pre-opening training period for all new cast members.• Combined daily revenue averaged at roughly $20,000 with $35,000 peak days and $750,000 peak months. Show less

  • Restaurant Manager of Todd English’s bluezoo

    Mar 2024 - now

  • Restaurant Manager of the Swan Reserve

    Aug 2022 - Mar 2024

  • Assistant Operations Manager of the Swan Reserve

    Aug 2021 - Aug 2022

  • Intern

    May 2021 - Aug 2021

  • Server

    Jun 2018 - May 2021
• 

  Historic Venue 1902

  Sept 2020 - Jan 2021

  Event Coordinator

  • Built trust with the customer by reviewing various packages to efficiently align with the couple’s goals.• Identify, assemble, and organize items to coordinate events successfully. • Upheld and coordinated a strict, accurate schedule by efficiently multitasking with multiple vendors.