Experience

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  Swiss post solutions, inc.

  Mar 2009 - Aug 2015

  Oversaw multi-site corporate facilities operations across DC/MD/VA market. Responsible for successfully directing and leading all activities of the region including office support services, shipping and receiving logistics, document management, facilities maintenance, conference/hospitality, switchboard, office equipment and environment, health, safety. Ensured best in class service delivery, P&L responsibility, and budgetary governance. Worked directly with all levels of the client facility and executive leadership teams in all matters relating to the contracted services performed. Show less •Oversee the facilities operations for DC office; establish management of all Landlord related functions including visitor access, cleaning and security.•Manage relationships with key internal clients, vendors and employees.•Responsible for planning and monitoring of annual expenses. Review all invoices for the office and ensure the timely payment. Key accountability for budgeting, forecasting and oversight of expenses for the office.•Assist in DC budget process which includes budget process, forecasting and monthly review.•Manage space allotments for each business unit within the office. •Manage all onsite health, safety and security for the office including managing fire and EAP drills, overseeing the maintenance of AED's and fire extinguishers and working on CPR and AED training.•Manage site business continuity plans ensuring appropriate procedures are documented and staff is full trained.•Oversee external vendors for document management, security, cleaning, and all office maintenance including monitoring performance, accountability, deliverables and invoicing as defined by proposal and/or contract. Show less

  • Operations Manager, Mid-Atlantic Region

    Aug 2013 - Aug 2015

  • Office Services Manager

    Mar 2012 - Aug 2013

  • Office Services Manager

    Jun 2011 - Mar 2012

  • Offic Service Manager

    Sept 2009 - May 2011

  • Site Operations Manager

    Mar 2009 - Aug 2009
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  Bae systems

  Aug 2015 - Mar 2016

  Site operations integration & transition mgr, america's

  Site Operations Management•Directed the America's site operation services activities. Site operation services will include general office support, facility administration, business and continuity, security, compliance and risk management, employee experiences and recognition. •Managed all aspects of the financials including budget adherence and the ongoing forecasting of operating expenses •Ensured that new technology and innovation opportunities are identified and implemented where appropriate for US region.•Built an office management / administration capability at each agreed US location•Partnered with HR and IT to address any opportunities or issues regarding the employee experience at the site.Real Estate•Assist with the property portfolio strategic direction, planning best allocation and utilization of space and resources for new buildings, or re-organizing current locationSecurity Management •Managed internal and external audits to assure that organizational personnel are adhering to established policy and practices and recommend appropriate action to correct deficiencies regionally•Evaluated the effectiveness of existing security practices, recommend the type of control requirements, procedures, and facilities neededBusiness Continuity Management•Managed the execution of the business continuity plan in the event of a crisis regionally •Assisted each business unit in mitigating the impact of any business impairment event by effectively partnering with them, as directed, in utilizing established methodologies for Planning & Preparation, Response, Recovery and Postmortem.Environmental, Health & Safety Management-Developed, maintained and implemented safety/environmental procedures, programs, incentive programs and awareness material to reduce, control and eliminate occupational safety/ environmental and health hazards. Show less

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  Swiss post solutions, inc.

  Mar 2016 - Apr 2017

  Client director, mid-atlantic region

  Oversaw multi-site corporate facilities operations across DC/MD/VA market. Responsible for successfully directing and leading all activities of the region including office support services, shipping and receiving logistics, document management, facilities maintenance, conference/hospitality, switchboard, office equipment and environment, health, safety.

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  Ist management

  Apr 2017 - Jun 2022

  Operations manager

  Oversaw multi-site corporate facilities operations across DC/MD/VA market. Responsible for successfully directing and leading all activities of the region including office support services, shipping and receiving logistics, document management, facilities maintenance, security clearances, conference/hospitality, switchboard, office equipment and environment, health, safety.

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  Capital one

  Jun 2022 - now

  Senior corporate real estate manager

  Management of regional real estate portfolio functions: Design/Construction, Facilities, Space Planning, Moves, Food & Beverage Services, Hospitality/Conferencing, Business Support and Fitness Services.