Experience

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  Play restaurant and lounge manama

  Jan 2019 - Mar 2021

  Floor supervisor

  •Monitored inventory levels and manage stock control, including placing orders and ensuring timely replenishment of supplies .Conduct regular checks to ensure the availability of necessary equipment and materials.•Ensured adherence to health, safety, and sanitation regulations, conducting regular inspections and implementing corrective actions as needed.•Trained staff on safety protocols and emergency procedures to maintain a safe environment for both guests and employees.•Ensured timely and accurate execution of orders and services, coordinating with other departments as necessary.•Monitored service levels and workflow, making adjustments as needed to improve efficiency and service quality. Show less

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  Noa, boha beirut

  Apr 2021 - Oct 2022

  Floor manager

  •Trained new employees, conduct regular performance evaluations, and provide ongoing feedback and support.•Monitored service levels and workflow, making adjustments as needed to improve efficiency and service quality.•Ensured timely and accurate execution of orders and services, coordinating with other departments as necessary.

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  Michelin star chef jason atherton doha

  Sept 2022 - Dec 2022

  Floor supervisor

  •Oversaw daily operations, ensuring the delivery of world-class service in line with Michelin star standards.•Supervised and train front-of-house staff, including servers and sommeliers, to maintain impeccable service quality and adherence to refined protocols.•Anticipated and fulfill guests' needs, providing personalized and attentive service to enhance their dining experience.

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  Bar du port beach

  Mar 2023 - Nov 2023

  Floor manager

  •Provided necessary trainings for FOH staff.•Coordinated and delegate tasks effectively to ensure smooth and efficient floor operations.•Assisted the guest needs and ensure the service is delivered in an appropriate consistent way.•Supervised and coordinated front-of-house staff, including servers, hosts, and bartenders, to ensure efficient and effective service.•Managed day to day operations and assisting in all Back office needs.•Supervised and coordinated the activities of front-of-house staff, including servers, hosts, and sales. Show less

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  Skinn beirut

  Dec 2023 - Oct 2024

  Floor manager

  •Oversaw daily operations of the assigned floor or area, ensuring staff adhere to company policies and standards.•Trained, mentor, and evaluate team members , provide feedback and guidance to enhance performance.•Monitored guest interactions and satisfaction levels, ensuring that all guests receive a high standard of service.

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  Marlys

  Nov 2024 - May 2025

  Floor manager

  •Analyzing sales data to identify trends and adjust strategies accordingly,leading to a 10% increase in monthly sales.•Recruited motivated, personable staff to deliver outstanding customer care.•Ensuring excellent customer satisfaction through timely assistance withenquiries, issues, and complaints