Experience

• 

  Swedish armed forces

  Oct 2002 - Jan 2004

  Platoon leader in the navy
• 

  Gozinto studentkonsulter

  Mar 2005 - Jun 2009

  President

  2008-2009 I was the president of Gozinto. A non-profit organization for students that does consultant work.

• 

  Jetpak ab

  May 2008 - Aug 2008

  Summer employee

  I worked with a price, cost and service model for Logistic services using Excel as platform.

• 

  Oerlikon solar ag

  Jul 2009 - Oct 2009

  Supply chain management intern

  Internship was focused on strategic sourcing. I worked with a supplier selection method for a strategic supplier, updated a supplier rating tool, evaluated a supplier benchmarking tool and updated a supplier risk assessment tool.

• 

  Ericsson

  Nov 2009 - Jun 2010

  Master thesis writer in supply chain management
• 

  U ventures

  Aug 2010 - Dec 2010

  Sales and management trainee

  A thorough training in business to business sales.

• 

  Microsoft

  Jan 2011 - now

  Premier Support helps our customers by providing services that increase uptime and stability of their critical applications and by providing excellent technical support with any issues they have with their Microsoft Products. As a Service Delivery Manager it is my role to know my customers' environments and suggest services that will bring them the most value out of their Microsoft investment.

  • Senior Customer Success Account Manager

    Aug 2021 - now

  • Customer Success Account Manager

    Jul 2020 - Aug 2021

  • Service Delivery Manager

    Jan 2011 - Jul 2020