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Erik Werner

Erik Werner

Platoon Leader in the Navy

Followers of Erik Werner2000 followers
location of Erik WernerStockholm, Stockholm County, Sweden

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  • Timeline

  • About me

    Senior Customer Success Account Manager at Microsoft

  • Education

    • Internationella Gymnasiet

      1999 - 2002
      High School Diploma

    • Tekniska högskolan vid Linköpings universitet

      2004 - 2010
      Master in Industrial Engineering Logistics, Materials, and Supply Chain Management

    • Grenoble INP - UGA

      2006 - 2007
      Industrial Engineering

  • Experience

    • Swedish Armed Forces

      Oct 2002 - Jan 2004
      Platoon Leader in the Navy

    • Gozinto Studentkonsulter

      Mar 2005 - Jun 2009
      President

      2008-2009 I was the president of Gozinto. A non-profit organization for students that does consultant work.

    • Jetpak AB

      May 2008 - Aug 2008
      Summer Employee

      I worked with a price, cost and service model for Logistic services using Excel as platform.

    • Oerlikon Solar AG

      Jul 2009 - Oct 2009
      Supply Chain Management Intern

      Internship was focused on strategic sourcing. I worked with a supplier selection method for a strategic supplier, updated a supplier rating tool, evaluated a supplier benchmarking tool and updated a supplier risk assessment tool.

    • Ericsson

      Nov 2009 - Jun 2010
      Master Thesis Writer in Supply Chain Management

    • U Ventures

      Aug 2010 - Dec 2010
      Sales and Management Trainee

      A thorough training in business to business sales.

    • Microsoft

      Jan 2011 - now

      Premier Support helps our customers by providing services that increase uptime and stability of their critical applications and by providing excellent technical support with any issues they have with their Microsoft Products. As a Service Delivery Manager it is my role to know my customers' environments and suggest services that will bring them the most value out of their Microsoft investment.

      • Senior Customer Success Account Manager

        Aug 2021 - now

      • Customer Success Account Manager

        Jul 2020 - Aug 2021

      • Service Delivery Manager

        Jan 2011 - Jul 2020

  • Licenses & Certifications

  • Volunteer Experience

    • Operations leader and homework helper

      Issued by Kista Galaxy on Mar 2014
      Kista GalaxyAssociated with Erik Werner