Audalee McCoy

Experience

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  Cost Plus World Market

  Nov 2002 - Feb 2005

  Supervisor

  • Assisted Store Manager in driving store results including: sales, payroll, shrink and overall expenses • Participated in performance management, including review processes and employee development • Completed directives thoroughly and with a sense of urgency including stock/receiving and visual floor set moves • Prioritized customer service over tasks as appropriate, course correct as needed • Anticipated and solved problems, initiated follow up with manager • Scheduled staff to business needs including receiving, floor set moves and special projects • Ensured store maintenance, recovery and replenishment • Prepared and facilitated store physical inventory/cycle counts • Ensured Loss Prevention critical controls were adhered to daily • Maintained strong understanding and consistently followed company policies, and procedures • Initiated training and uses available resources to enhance product knowledge • Floor Lead and Sales Associate responsibilities Show less

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  Tom's Liquor Store

  Mar 2005 - Jun 2005

  Sales Associate

  • Responsible for customer service, general housekeeping and stocking.

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  Cost Plus World Market

  Jul 2005 - Jul 2008

  Associate General Manager

  • Responsible for driving store results including: sales, payroll, shrink and overall expenses • Modeled and created environment for exceptional customer service • Lead and Championed the company’s vision and strategies • Oversaw and delivered all operations, merchandising, visual and sales directives • Recruited, retained and developed an engaged sales driven team • Identified and developed next levels of management • Continuously performance managed staff, provided on-going feedback • Protected all company assets and maintained Loss Prevention critical controls • Demonstrated excellent communication skills with staff, customers and corporate office • Ensured compliance with all company policies and procedures • Networked and recruited talent on an ongoing basis • Other duties as required Show less

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  Centennial Beverage Group, LLC

  Jul 2008 - Apr 2013

  Store Audit Support Manager / Office Manager

  • Answer and operate phone system• Greet and handle walk-in clients and vendors• Various administrative tasks as assigned by supervisor• Daily computer data input• Prepare weekly reports & submittals for management• Order supplies for office• Maintain office & project files• General filing & copying• Enforced and maintained Loss Prevention policies in stores• Designed and Implemented inventory management policies and procedures• Account Management • Performed store inventory audits • Entering and editing orders, and billing the stores • Managed and motivated a team to increase sales and ensure efficiency • Managed stock levels and made key decisions about stock control • Analyzed sales figures and forecasting future sales volumes to maximize profits; • Analyzed and interpreted trends to facilitate planning • Used information technology to record sales figures, for data analysis and forward planning; • Dealt with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as provided or organized training and development • Ensured standards for quality, customer service and health and safety were met• Resolved health and safety, legal and security issues • Responded to customer complaints and comments • Organized special promotions, displays and events• Updated colleagues on business performance, new initiatives and other pertinent issues • Toured the sales floor regularly, talking to colleagues and customers, and identified or resolved urgent issues Show less

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  Human Resources Incorporated

  Nov 2013 - Jun 2014

  Window Coverings Job Coordinator

  • Various administrative tasks as assigned by supervisor• Daily computer data input• Daily processing of invoices• Maintain office & project files• General filing & copying• Account Management • Entering and editing orders, and billing

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  Interior Specialists, Inc.

  Jun 2014 - Jul 2015

  Job Coordinator

  • Entering builder job files (order entry)• Trouble shooting with vendors and builders• Correcting order entry, receiving, and vendor errors• Maintaining workflow• Continually readjusting priorities to maximize efficiency and productivity• Receive money from homebuyers for upgrades• Submitting purchase orders and confirming orders• Creating work order packets • General filing of builder paperwork• Miscellaneous projects and duties as assigned• Cover reception desk when neededOther:• Excellent organizational skills and multi-tasking ability• Excellent problem-solving skills• Ability to meet deadlines and work with distractions• Great telephone etiquette• Excellent spelling, grammar and organizational skills Show less