Brijendra Sharma

Medical Transcriptionist

4000 followers

Noida, Uttar Pradesh, India

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Timeline
About me
VP : Global Head Ops Excellence and India Business Head
Education
- Aptech Computer Education
  -
  Higher Diploma in Software Management Software Management
- CCS (Chaudhary Charan Singh)University
  1994 - 1997
  Bachelor of Science - BS Science
- The University of Texas at Austin - Red McCombs School of Business
  2019 - 2021
  PG Program in AI and ML Artificial Intelligence and Machine Learning
Experience
- Informatix LLC
  Jan 1997 - Jan 1998
  Medical Transcriptionist
- GECIS
  Jan 1998 - Jan 2002
  Process Expert, ERC HealthCare
- CSC
  Jan 2002 - Jan 2003
  Sr Quality Analyst
- IServices India Ltd, div of iEnergizer India
  Jan 2003 - Jan 2007
  Sr Manager Quality and Training
- Tech Mahindra
  Mar 2007 - May 2024
  Deliver Customer Delight :)
  - Vice President and Group Head : Chief of Transformation BPS
    Oct 2021 - May 2024
  - VP and Group Head, Transformation, Presales and Solutioning, Alliances, BPaaS at TechM BPS
    Oct 2016 - Oct 2021
  - Enterprise Consultant - Business Transformation Services BSG, Head QMG, Leader Incubation Factory
    Jan 2014 - Oct 2016
  - Associate Director-Quality, MIS/WFM
    Aug 2011 - Dec 2013
  - Quality Head - Telecom Project (SDL)
    Oct 2009 - Aug 2011
  - Manager Quality
    Mar 2007 - Sept 2009
- Tech Mahindra BPS
  Mar 2024 - now
  VP: Global Head Ops Excellence | India Business Unit Head
  Globally responsible for Operations Support functions like Quality, Training, Transitions, Operations Risk, Ops Insights and Analytics, Capacity Mgmt, Process Excellence, Xformation Office, Business Finance.Business Head responsible for India Domestic Delivery
Licenses & Certifications
- Executive Certificate in Strategy and Change Management
  Jack Welch Institute
- Lean Six Sigma Black Belt (ICBB)
  ISL, IQF
- Licentiate Member
  Insurance Institute of India
- Certificate in Advanced Corporate Strategy
  Indian Institute of Management Bangalore
  Oct 2022
  View certificate
- Certificate in Strategy Management
  Indian Institute of Management Bangalore
  Oct 2022
  View certificate