Andy Renner

Experience

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  US Air Force and Air National Guard

  Mar 2001 - Apr 2022

  Electrical Power Production Craftsman/NCOIC -Retired

  • Served as Non-Commissioned Officer in Charge of Electrical Power Production• Responsible for the supervision, mentorship, counseling and professional development of Airman.• Received numerous letters of appreciations and recognized as superior performer; resulted in being step promoted six months ahead of peers. • Maintained and repaired a 5.2 megawatt standby power plant, 117 Real Property generators, 20 mobile generators, six aircraft arresting systems, and three Uninterrupted Power Systems (UPS) worth over $3.2M.• Shift Supervisor while deployed to Al Dhafra Air Base, UAE in charge of 108 generators/20 light carts; performed numerous PM’s and provided over 9 megawatt in prime power using 3 separate medium voltage power plants for 3,800 personnel and 284 million in infrastructure. • Served as crew supervisor while on deployment to Balad Air Base, Iraq in charge of operating and maintaining 45 prime power low voltage generators that power 40 facilities.• Performed Aircraft Arresting System operation/maintenance to support and divert aircraft in-flight emergency responses.• Troubleshot and repaired power generating equipment by using schematics, technical orders, charts and directives, and analyzing critical equipment performance data. Show less

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  CUMMINS CROSSPOINT LLC

  Mar 2007 - Sept 2007

  Field Service Generator Technician

  • Performed preventative maintenance and repairs on diesel, natural gas and propane generators and associated switchgear.• Installed and performed a start-up on 2,250 kilowatt Cummins generator at West Baden Springs Hotel.• Prepared job estimates for work needed on client’s emergency power generating equipment

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  MacAllister Power Systems (Caterpillar)

  Sept 2007 - Jun 2008

  Field Service/Rental Generator Technician

  • Installed, serviced and repaired new and used rental generators for the Power Systems Service Department.• Diagnosed and troubleshot customers’ electrical and mechanical problems to assure the entire system ran safely and efficiently.• Set up two 2,000-kilowatt Caterpillar power modules and two 3,200 amp transfer switches to power 14 soft start motor driven water pumps for restoration project

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  Total Energy Systems, LLC

  Jun 2008 - Jan 2013

  Field Service Generator Technician

  • Maintained preventive measures on diesel, natural gas, LP power generators and associated components such as lubrication, cooling and fuel systems.• Scheduled own maintenance/ inspections, service work, and repairs directly with clients.• Prepared job estimates for client’s equipment needing repairs and/or upgrades.• Completed multiple startups on new generators and switchgear at various job sites.• Performed start up on two 2,000-kilowatt generators and associated paralleling gear at Froedtert hospital in Milwaukee, WI.• Performed start up of two 800 and two 1,000 kilowatt generators, and associated paralleling gear at St. Catherine’s hospital in Kenosha, WI.• Provided customer training on operation and maintenance procedures on power generation equipment. Show less

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  Briggs & Stratton

  Jan 2013 - now

  • Responsible for creating content and then teaching Advanced Residential, Commercial Startup classes on Power Generation Equipment, as well as hybrid inverters and LFP battery storage systems. • Performs startups/commissioning on commercial power generating equipment and automatic transfer switches. • Performs customer/dealer site visits for field service work, onsite training, repairs, or startups on power generation equipment.• Extensive knowledge on Briggs & Stratton/Vanguard engines, PSI engines, E-controls and IMPCO engine fuel systems, Deep Sea and ComAp controllers, Cumins power generation equipment, GE Zenith and ASCO transfer switches • Works with dealers and engineers on application engineering needs and engineering bid spec jobs on new and existing power generation equipment.• Provides technical support either by phone, email, or onsite for customers/dealers on residential and commercial power generation equipment.• Acts as a liaison between the Operations, Engineering, Sales, Marketing departments, as well as, manufacturers, service centers, central distributors, field sales staff and customers in order to resolve moderately complex requests/concerns on products.• Responds to and resolves a variety of product/service requests, questions and concerns of moderate to high complexity via telephone, e-mail, chat, and written correspondence.• Serves as a resource for training and development of less-experienced staff, ensuring application of company policies/procedures; provides technical guidance on complex issues.• Assists Service Manager-Dealer experience by providing input with interviewing, coaching, assigning, directing work, and performance management.• Provides pre and post sales support on all power generation products. Show less • Assists Service Manager-Dealer experience by providing input with interviewing, coaching, assigning, directing work, and performance management.• Acts as a liaison between the Operations, Engineering, Sales, Marketing departments, as well as, manufacturers, service centers, central distributors, field sales staff and customers in order to resolve moderately complex requests/concerns on products.• Serves as a resource for training and development of less-experienced staff, ensuring application of company policies/procedures; provides technical guidance on complex issues.• Responsible for teaching Advanced Residential and Commercial Generator Classes.• Works with dealers and engineers on application engineering needs and engineering bid spec jobs on new and existing power generation equipment.• Responds to and resolves a variety of product/service requests, questions and concerns of moderate to high complexity via telephone, e-mail, chat, and written correspondence.• Conduct research and investigations to determine validity of warranty inquiries and may make warranty policy adjustments as required.• Performs startups/commissioning on commercial power generating equipment and automatic transfer switches. • Performs customer/dealer site visits as needed. Show less

  • Senior Trainer Energy Solutions

    Oct 2019 - now

  • Technical Support Supervisor/Trainer for Standby Generators

    Jan 2013 - Sept 2019