Kerry Horner

Volunteer Staff

267 followers

Cleveland, Tennessee, United States

Connect with Kerry Horner to Send Message

Connect

Connect with Kerry Horner to Send Message

Connect

Timeline
About me
Empowering Business Management | Innovating Healthcare Services
Education
- University of Phoenix Fort Hood Campus
  2009 - 2011
  Associate of Science - AS Criminalistics and Criminal Science
- University of Phoenix
  2020 - 2021
  Bachelor of Business Administration - BBA Business Administration and Management, General
- Bryan College
  2024 -
  Masters Business Administration and Management, General Senior
  As a Business Management major, I have gained a comprehensive understanding of core business functions, including marketing, finance, operations, and strategy. My coursework challenges me to think critically and develop problem-solving skills essential for navigating today’s complex business landscape. Through group projects, case studies, and real-world simulations, I honed my ability to work collaboratively and lead teams in dynamic environments.In addition to my business major, I am… Show more As a Business Management major, I have gained a comprehensive understanding of core business functions, including marketing, finance, operations, and strategy. My coursework challenges me to think critically and develop problem-solving skills essential for navigating today’s complex business landscape. Through group projects, case studies, and real-world simulations, I honed my ability to work collaboratively and lead teams in dynamic environments.In addition to my business major, I am pursuing a minor in Human Resources, which allows me to deepen my knowledge of talent management, employee relations, and organizational behavior. Exploring the strategic role HR plays in aligning workforce goals with organizational objectives, as well as the importance of fostering a positive company culture.This combination of business management and HR expertise equipped me with a well-rounded skill set, blending business acumen with a strong focus on people development and leadership. Show less
Experience
- USO
  Mar 2008 - Dec 2012
  Volunteer Staff
  Volunteering with in and out bound flights for deploying soldiers, contributing to the enhancement of the MWRC to ensure soldier readiness.
- 1st Cavalry Division, 4th BST, Casualty Response
  Jun 2008 - Sept 2012
  CARE Team Leader
  As the CARE team Leader for the 1st Cavalry Division, 4th BST, I held the responsibility to help families deal with a death or other tragic event by facilitating everyday tasks that may take a back seat in a time of crisis while assisting the Casualty Assistance Officer in maintaining order while upholding the wishes of the family.
- Check Into Cash
  Jan 2013 - Dec 2020
  I assume overall responsibility for the efficient servicing and management of the bankruptcy section according to investor and company guidelines. I manage and direct all aspects of the bankruptcy department operations. I develop, implement, and monitor processes and procedures to maximize efficiency and achieve department objectives. I am tasked with ensuring compliance by all team members with company policies and procedures. I am detail-oriented with excellent organizational skills and the ability to work under time constraints and daily deadlines. Show less
  - Customer Service and Debt Administration Manager
    Jul 2017 - Dec 2020
  - Consumer Credit Manager
    Jul 2016 - Dec 2020
  - Manager Customer Service & Debt Administration
    Jan 2015 - Dec 2020
  - Bankruptcy Specialist
    Jan 2015 - Dec 2020
  - Collections Specialist
    Jan 2013 - Jan 2015
- Purpose Financial
  Feb 2021 - Oct 2021
  Collections Manager
- Reliant
  Sept 2021 - Sept 2022
  Director Of Client Operations
- Crewfare
  Sept 2022 - Jul 2023
  Customer Service Manager
- EviCore by Evernorth
  Sept 2023 - Jan 2025
  Intake
- The Cigna Group
  Jan 2025 - now
  Claims Processor
Licenses & Certifications
- CM/ECF Certified Nationwide
  Gov
  Jan 2015
- State of Tennessee Notary
  State of Tennessee
- ACA International
  ACA International, the Association of Credit and Collection Professionals
  Jan 2015
- Notary Public
  State of Tennessee
  Sept 2020
- Data Furnisher Certification
  TransUnion
  Aug 2017
- The Coaching Habit (getAbstract Summary)
  LinkedIn
  Jul 2021
  View certificate
- FCRA Compliance Certification
  Consumer Data Industry Association
  Jul 2018
Volunteer Experience
- Volunteer Staff
  Issued by USO on Mar 2008
  Associated with Kerry Horner