Sabarish Suresh Kumar

Experience

• 

  Bharat Heavy Electricals Limited

  Jun 2016 - Jul 2016

  Internship Trainee

  OPERATIONS

• 

  TRI3D

  Jul 2019 - Aug 2019

  Apparel Designer

  IIT and NAASCOM startup

• 

  City Union Bank Ltd.

  Nov 2020 - now

  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records• Created customer support strategies to increase customer retention• Adjusted end-to-end KYC process needs to align with workforce capabilities.• Conducted KYC formality reports on questionable accounts and transactions.• Partnered with client-facing teams to collect legal documents and associated information for regulatory and internal policies.• Conducted thorough reviews for high risk clients based on stratified risk level guidelines.• Offered internal support for audit, compliance and reporting activities.• Maintained fraud analysis models to improve company systems.• Interacted with law enforcement agencies, regulators and financial institutions to coordinate investigations related to fraudulent activities.• Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures. Show less

  • Branch Development Manager

    Aug 2024 - now

  • Senior Operations Associate

    Nov 2020 - Jul 2024