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Daniela Buscemi

Daniela Buscemi

Salesperson

Followers of Daniela Buscemi518 followers
location of Daniela BuscemiBagnolo in Piano, Emilia-Romagna, Italy

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  • Timeline

  • About me

    Store Manager | Inside and Outside Salesperson | Hospitality Manager | Tourist Guide

  • Education

    • Università degli Studi di Modena e Reggio Emilia

      2016 - 2018
      Master Degree Languages for Communication in International Enterprises and Organizations 110/110

      Main subjects: International Commercial Law, International Economics, Italian for Business Communication, Service Management, Internationalization Strategies.Final Dissertation in International Commercial Law titled "E-commerce: Consumer protection and contract law within the European Digital Single Market".

    • Università degli Studi di Messina

      2011 - 2016
      Bachelor Degree Languages, Foreign Literatures and Language Mediation and Translation 110/110 cum Laude

  • Experience

    • Dolfin spa

      Jan 2014 - Dec 2014
      Salesperson

    • Maximum International Corp.

      Jan 2015 - Dec 2015
      Salesperson

    • Sunborn Gibraltar Hotel & Casino

      Jul 2018 - Oct 2018
      Reservation Agent

      - Overseeing changes to original reservations and managing exchanges and refunds.- Monitoring reservations schedules and cancellations and no-shows.- Reading and interpreting the reservation system at a speedy pace.- Answering incoming calls and giving satisfactory replies to customer inquiries and complaints.

    • Acetaia Giusti

      Jun 2019 - Jun 2020
      Salesperson and Hospitality Agent

      - Front office operations management: selling, hospitality, event supervision, guided tours for Spanish/English customers, performing as Brand ambassador (National Trade Fairs - Food & Beverage);- Back office operations management: admin duties (data entry, processing company receipts, invoice, printing, sending emails, and ordering office supplies);-Assisting and coordinating with the marketing team.

    • Confindustria Emilia Area Centro

      Mar 2020 - Apr 2020
      Strumenti di Data Analysis e Visualization

      Corso di formazione (60 ore)- Data collection e Data Enrichment: raccolta e trattamento dati- Data wrangling: attività di organizzazione, pulizia e sistematizzazione dei dati finalizzati alle analisi e alle visualizzazioni- Data Visualization: quadro introduttivo alle principali metodologie di rappresentazione dei datiTool per la data visualization (Power BI o Tableau)- Librerie Python per la gestione e la visualizzazione dei dati (Pandas)

    • Confindustria

      Mar 2020 - May 2020
      Marketing Analytics & Business Intelligence

      Corso di formazione (120 ore)Contenuti principali: Data Analysis (Access, Hubspot, Python, Google Analytics, Fb Analytics), Sentiment Analysis e tecniche di Digital Marketing (tecniche inbound e outbound), e-commerce, Machine Learning e Intelligenza artificiale.

    • Valmatic srl

      Jun 2020 - Oct 2020
      Sales and Marketing Assistant

    • MIUR

      Oct 2020 - now
      English and Spanish Teacher

  • Licenses & Certifications

    • Tecniche di vendita

      ACTL - Associazione per la cultura e il tempo libero
      Apr 2015

    • Marketing Analytics e Business Intelligence

      Cisita Parma scarl
      Jun 2020
      View certificate certificate

    • LanguageCert International Esol Expert C1

      LanguageCert (PeopleCert Qualifications Ltd)
      Apr 2022
      View certificate certificate

    • EFSET English Certificate 77/100 (C2 Proficient)

      EF Standard English Test (EF SET)
      May 2020
      View certificate certificate

    • IT Security Specialized Level

      ECDL / ICDL Certification
      Apr 2018