Giovanni Ball

Experience

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  Coupa Cafe

  Jan 2022 - Jun 2022

  Barista

  In my role as a Barista, I was responsible for providing high-quality customer service in a fast-paced café environment. I prepared and served a variety of coffee and tea beverages, adhering to recipe and presentation standards. I also assisted with food preparation and ensured cleanliness of the café area. In addition to handling cash transactions, I used my product knowledge to make recommendations and upsell products, thereby contributing to sales targets. My commitment to customer satisfaction and ability to work effectively under pressure were instrumental in maintaining a positive and welcoming café experience. Show less

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  SightGlass Vision, Inc.

  Jun 2022 - Sept 2022

  Manufacturing Technician

  As a Manufacturing Technician, I was integral in maintaining smooth manufacturing operations within a demanding industrial environment. I performed assembly tasks, operated machinery, and conducted quality control inspections to ensure products met exacting standards. My role required strict adherence to safety protocols and procedures, guaranteeing a safe and productive workplace. I also assisted in the troubleshooting and repair of manufacturing equipment, minimizing downtime and maintaining productivity. My technical knowledge, attention to detail, and ability to work efficiently under pressure contributed significantly to meeting production targets and maintaining high-quality standards. Show less

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  Wells Fargo

  Dec 2022 - Mar 2023

  Bank Teller

  As a Teller at Wells Fargo, I provided exceptional customer service while conducting various banking transactions, including deposits, withdrawals, and payments. I handled daily cash operations, balancing cash drawers and reconciling discrepancies. I assisted customers in understanding and selecting appropriate financial products and services, contributing to sales goals. Additionally, I maintained strict compliance with bank policies and regulations to ensure operational integrity. My strong communication skills and attention to detail ensured a high level of customer satisfaction and trust. Show less

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  Year Up

  Feb 2023 - Apr 2024

  Year Student
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  Roblox

  Jul 2023 - Jan 2024

  Information Technology Help Desk
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  Capital One

  Apr 2024 - Nov 2024

  Information Technology Service Desk
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  Self-employed

  May 2024 - Aug 2024

  IT Consultant
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  Kirkland & Ellis

  Nov 2024 - now

  IT Support Technician