Morgan Hopeman

Experience

• 

  Harvard Medical School

  Jun 2015 - Aug 2015

  Project Management Intern

  Worked to establish tools and documentation for the Research Information Technology Solutions (RITS) team. Gathered requirements and evaluated internal and vendor options for a data migration and storage of sensitive digital files.

• 

  Athenahealth

  Jun 2016 - now

  Created a service to address Overpayments, a problem occurring on 1% of claims that resulted in 39% of Salesforce cases, resulting in an estimated reduction of client work by 612,000 hours per year. Defined and catalogued the different client work that could be streamlined or removed by athena and created workflows and documentation followed by a dedicated team in India to implement client work reduction. Managed the dedicated team of more than 100 users to complete more than one million tasks in 2018. Show less

  • Senior Product Manager

    Jul 2022 - now

  • Product Manager

    Sept 2020 - Jul 2022

  • Senior Service Integrity Associate

    Jan 2019 - Sept 2020

  • Payer Management Associate

    Jun 2016 - Jan 2019