Jay Pankhania

Experience

• 

  Marvatek Services Ltd

  Apr 2013 - Jun 2016

  Sales, Business Development & Contracts Manager

  Sales Manager, Business Development, Key Account Management, Site Security Assessment, Proposals, RAMS, Contracts

• 

  Oh So Delicious - Luxury Wedding Cake Design

  Jan 2015 - Jan 2024

  Sales Marketing Operations

  Sales, Marketing and Operational support for a luxury wedding cake company serving the South East

• 

  The Clean Giant Company Ltd

  Jul 2015 - Jun 2016

  Sales, Business Development & Contracts Manager

  My responsibilities ranged from all aspects of sales management and business development to ensuring that all services are delivered to clients at the highest standard and ensuring we are fully compliant with Health & Safety at all times. My team worked very closely together to secure substantial contracts and exceed the expectations of our clients while remaining responsive to the individual circumstances of each project, including fast turnarounds and 24 hour service where required.

• 

  The Education Company

  Sept 2016 - Apr 2017

  Client Sales Manager

  My role is to assist with the growth of the business by building, managing, coaching and leading a succesful outbound team, by ensuring the mindsets and habits of each individual are that of a team player and the culture within the team is one that is healthy and productive; ultimately leading to exceeding all expectations.

• 

  Optimity Ltd

  Aug 2017 - Feb 2018

  Senior Business Development Manager
• 

  G.Network Communications Ltd

  Feb 2018 - Jan 2020

  Business Development Manager/Team Leader
• 

  Hyperoptic Ltd.

  Feb 2020 - now

  Business Account Manager

  Heading up the commercial account management team, my primary role is to ensure our clients are getting the best-in-class service from the business, with retention of the client and increased revenue being the ultimate goal. Duties include seeing all client requests through to full resolution, commercial and contract negotiations, high levels of client engagement, good internal cross-departmental collaboration with teams including Commercial Performance, Client Support, Finance/Billing/Collections, Network, Infrastructure, Compliance and Legal. Show less