
Anand Pathak
Customer Service Executive

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About me
Sales & Digital Marketing Head @SST | Founder @Assets Groww
Education

Indira Gandhi National Open University
2021 - 2024Bachelor of Science - BS
Thakur International School Mumbai
2005 - 2015
Mithibai College
2015 - 2017High School Diploma
Experience

Teleperformance
May 2019 - Oct 2019Customer Service Executive• Made outbound calls to prospective customers to promote banking products and services and assist with account opening. • Responded to inbound customer inquiries and provide information on banking products and services.• On-call guiding to the client for Zero Balance Account opening in Kotak Mahindra Bank.• Achieved sales target by meeting daily, weekly and monthly call volume and conversion goals.

Quantic Infotech
Oct 2021 - Mar 2022Sales Manager• Educate clients on trading strategies, risk management, and the use of trading tools• Actively seek new clients and generate leads through various channels, including cold calling and online platforms• Make them register on our website & deposit 100$ to initiate trading in Forex Market• Co-ordinate with Forex Manager for more trading with client to increase brokerage/revenue for the company

Switch My Loan
Aug 2022 - May 2024Virtual Relationship Manager• Building strong relationships with clients who are looking for secured & unsecured loans.• Analyze clients financial statements and credit reports to process their case in best lander possible.• Guide clients through the loan application process, ensuring that all required documentation is collected.• Collaborate with clients to structure loan terms and conditions, including interest rates, repayment schedules, and loan amounts.

Assets Groww
May 2024 - nowFounder• Creating video related to BFI (business, finance & investments).• Developed unique content and maintain high-quality production standards and audience engagement.• Metadata optimization and audience interaction to drive subscriber growth and viewer retention.

Saksham Systems and Technologies
May 2024 - nowSales & Digital Marketing Head• Develop and execute comprehensive sales and digital marketing strategies.• Lead the sales team, set targets, and manage digital marketing campaigns across various channels.• Utilize analytics tools to track campaign effectiveness and prepare performance reports for senior management.• Develop and manage the sales and marketing budget, optimizing costs for maximum ROI.
Licenses & Certifications
- View certificate

Sales Management Certification
Great LearningJan 2024 - View certificate

Email Marketing Certification
Great LearningJan 2024 - View certificate

Business Process Management
Great LearningJan 2024 - View certificate

Microsoft Excel Certification
Great LearningJan 2024 - View certificate

Digital Marketing Basics Certification
Great LearningJan 2024
Languages
- enEnglish
- hiHindi
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