Aneesh Gopalkrishnan

Experience

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  GRIFFIN MARINE TRAVEL

  Jun 2008 - Dec 2010

  TRAVEL CONSULTANT

  Handling Major shipping accounts CGG VERITAS, V ships, Fugro, Olympic, ITM, Teekay, Chevron Texaco and Zodiac ships supporting their crew travel request.•Helping them out with quotes on the best available fare on the offshore/Marine department.•Checking for cheapest/convenient available fare/flight for the client.• Sending different options available which would suit the travelers and crew operators need.• Arranging hotels for passengers when required.Handling the AOH and Responding to queries from customers within the specified time frame in order to provide efficient service to the client at all times. Show less

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  V.Group

  Apr 2011 - Mar 2014

  TRAVEL CO-ORDINATOR

  •Providing the quality travel services for both in-house travel and external clients in marine,offshore travel and corporate travel requirements with the lowest prices available in the competitive mark•Responsible for all crew travel and travel related matters, required towards deployment of qualified personnel on Company’s managed vessels.•Under the Direction of the Sr/Crew Manager and in consultation with the Operations staff, arrange travel of officers and rating assigned to the managed/manned fleet, ensuring that the crew arrives at the port of embarkation within the time frame available in accordance with the vessels itinerary.•Keep the Sr./Crew Manager(s) and the operations staff advised of visa and or any other special requirements for joining crew at the port of embarkation.•Taking care of all the PNR’s arranged by the pseudo and checking for cancellation or changes in flight schedule.•Regularly checking the queues to check for updates of flight status.•Updating the client if needed or check for alternate options that help the client. Show less

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  Emirates

  Apr 2014 - now

  Marine /Offshore Travel Consultant

  JOB PURPOSE Directly interact with clients and potential clients, to provide superior, and a consistent quality of travel services to sell Airline tickets, travel related products and leisure travel products. Handle complex transactions and advise clients on the finer points of difficult itineraries, as well as provide them with efficient travel solutions and up to date information.• Make travel related reservations and issue tickets to clients, taking care that all relevant airline rules and regulations have been compiled with, and that the product delivered is commensurate with client requirements and expectations. • Maintain an excellent working relationship with clients by utilising Tool as the principal customer relationship management ; these efforts shall include the accurate and complete update of all areas of the client profiles. All details communicated to clients including fare quotes shall be updated in the relevant areas of DFO.• Read, assimilate and implement all changes to DFO, Airline Fares, schedules and other relevant procedures, filing if necessary relevant information/material for reference, to deliver a seamless service to clients. • Making regular telephone calls to clients to update them on new products and services while at the same time working towards constantly improving working business relationships. Show less