Paul Harding

Experience

• 

  Northcliffe Media

  Jul 2006 - May 2007

  Managing a small team during the creation of the IT Service Desk

  • Service Desk Manager

    Oct 2006 - May 2007

  • Operations Team Leader

    Jul 2006 - Oct 2006
• 

  A&N Media

  Oct 2007 - Dec 2012

  Project Manager

  Project Manager introducing various new business processes, changes and transformation projects.Projects included Data Loss Prevention (DLP) and Payment Card Industry Data Security Standard (PCI DSS) compliance.

• 

  Local World Media

  Jan 2013 - Apr 2013

  Project Manager

  Project Manager implementing dotMailer integration into the Local World's Microsoft Dynamics system (CRM). Consolidated and removed obsolete hardware from the company's data centres within a three-month timescale.

• 

  RedEye

  Jul 2013 - May 2018

  Agile Master

  Project Manager / Certified Scrum Master managing the RedEye Development Team projects following Agile Scrum software development principles in order to extend the functionality of client-facing online services. Scrum Master and coach for both RedEye’s onshore and off-shore teams guiding the teams through Sprint Planning, Sprint Reviews and Retrospectives, whilst working alongside the Product Owner to improve User Stories and acceptance criteria.Acknowledgements include “Employee of the Quarter Q2 2015” for organising events for RedEye employees; bringing the outsource team onboard smoothly and creating a positive environment for the Development team with the use of a Kudos box.RedEye helps hundreds of clients improve online conversion. Services include behavioural email marketing that can convert more of your prospects to customers and get existing customers to spend more with you and improve website conversion rates using web analytics. Clients include Skype, Ford, French Connection, Radley, Superdry, Interflora, Haven, Sainsbury’s Bank and esure. Show less

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  Booking.com

  Jun 2018 - Sept 2020

  Agile Coach

  Agile Coach providing coaching, training and mentoring across the engineering teams with the ultimate aim to help the teams deliver more value into the business by adopting Agile values, principles and practices. Working with the Development teams, Product Owners and the wider business to inform and inspire them. Booking.com's Transport Business Unit empower people to get where they’re going. Brands include Booking.com, Rentalcars.com and Connect.

• 

  Lokulus

  Sept 2020 - Aug 2022

  Agile Coach

  Working with the Engineering teams and individuals as an Agile Coach to coach and mentor them to improve their ways of working with a focus on team metrics. Supporting the Leadership team as they introduced OKR’s across the business by assisting them to review progress and identify where the focus would be for the next quarter.Interim Product Owner for our Self-Service offering and line manager for the Product Team. Introduced a product scorecard which helped to drive the product roadmap and transparency across the organisation.At Lokulus, we create customer interaction software and provide intelligent digital solutions, custom platforms and consultancy services, to support and streamline customer experiences. Show less

• 

  AND Digital

  Sept 2022 - now

  The role of the Agile Coach at AND allows me to deliver value to our clients and clubs. I am involved in successful pitches to gaining new client work, supporting clients in achieving their agile and delivery goals, and coaching and mentoring clients and my fellow ANDis. To support the development of the people I work with I am a Certified HBDI Practitioner, Strong Suits Facilitator and SAFe Practice Consultant (SPC). In March 2024 I was awarded the Tenzing award for going “above and beyond” for supporting my colleagues to help them achieve their goals.During my time at AND Digital, I have worked with brands such as the BBC, British Airways, N Brown, Frasers Group and Procentia.AND Digital will help you build better digital products AND stronger teams. Together we can close the digital skills gap to accelerate your digital ambitions. We can support you on everything digital from short and focused strategic planning to end-to-end digital transformation. Show less

  • Coaching Partner

    Jan 2025 - now

  • Agile Delivery Coach

    Sept 2022 - Jan 2025
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  Frasers Group

  Feb 2023 - Jul 2024

  Agile Coach

  Supporting the squads improve their ways of working by supporting them in their day to day activities, undertaking maturity assessments and providing Scrum and Kanban training where required.

• 

  BBC

  Oct 2024 - now

  Agile Coach

  Helped the BBC Agile Skills team develop a playbook based on their Development Standards and supported the leadership teams in the World Service by aligning UX work with development work.