Bejoy Johnson

Experience

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  Sarathy autocars, kollam

  Jan 2009 - Apr 2009

  Service Engineer trainee

  Responsible for the analyzing the service and performance.Job card detailing and File management.Planning and coordinating service training of the technicians.

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  Kerala State Road Transport Corporation

  May 2009 - Sept 2013

  ASSISTANT DEPOT ENGINEER

  Assisting the Depot Manager by supervision of all depot & workshop activities from purchase, quality, maintenance planning, staff allocation and time schedule for production and repair of vehicles and spares for the efficient and effective public transport system.In charge of R I D (Receive Inspect & Dispatch) and Regeneration of spare units. Managing team of 130+ members including mechanical, 6 foremen team, purchase, stores and office staff in the Workshop & parts purchases and test run reporting and cost of damage analysis for the branch. Planning & Execution of periodic maintenance as per OEM recommendations and completion of time-bound maintenance for effective public transport service operation without service breakdowns and following KPI’s.Road Testing the vehicle if required. Direct vehicle inspection “Super check” (3 buses/day) after preventive maintenance to analyze maintenance lapses in order to improve the maintenance quality according to standards.Inspection of accident spot for analysis & reporting on responsibility and cost of damage.Reporting to Workshop Manager & Executive Directors of the department on monthly work efficiency. Show less

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  Al Naboodah - Swaidan Trading Co. LLC

  Nov 2013 - Oct 2015

  Service Advisor - Workshop Supervisor - Commercial vehicles & Heavy Equipment Workshop.

  Supervision of all Workshop activities from purchase, production planning, Staff allocation and time scheduling for production under service and repair of spares and vehicles.Diagnosis, Maintenance analysis and Vehicle Road Test if needed and ensures optimal use of equipment and avoid wastage of consumables.Man management of 25 member mechanical team, purchase, stores, Inventory control. In charge of Safety and first Aid at the workshop.Provide technical support to the technicians which were subject to difficult diagnosisFollows the work progress and conformance with the customer requirementBranch parts purchases, Quality check and test run reporting, Product Quality Analysis. Estimates cause, cost and time required.Customer complaints understanding, diagnosis, resolving as per requirement and timely delivery of the vehicles. Show less

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  Al Ghurair & Solaris Middle East Bus Trading LLC

  Nov 2015 - Feb 2017

  Workshop Supervisor

  Providing Sales and Service support of Solaris Buses (Articulate & Standard) for Dubai RTA.Supervision & In charge of Shift wise Workshop activities from Local purchase, Service Quality, Production and Maintenance, Preventive Maintenance planning. Man management & Staff allocation of about 30 Technicians in the workshop per shift. Provide technical support to the technicians which were subject to difficult diagnosis. Scheduling time plans for production, maintenance and repair of Vehicles for Periodical, Corrective and Breakdown maintenance on time for efficient Public Transport service operation. Assistance to Diagnosis, Maintenance analysis, Product, spares & service quality and vehicle road test if needed and ensures optimal use of equipment and spares. Maintenance supervision and Vehicle Road Test as required. Safety measures & toolbox talk to be conducted along with Tools and Quality Inspection. Basic first aid providing.Service, Quality, Performance analysis of technicians & Planning reports for the proper execution of the work place arrangement and submission to the workshop head. Show less

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  AJ International

  Feb 2017 - Nov 2017

  New Business Developer

  Developing & campaining sales & marketing strategies for the international brand Industrial lubricant in the local Kerala industrial market including synthetic thermal fluid to food grade lubricant & greases for AJ International - TOTAL LUBRICANTS (Industrial sector), Edappally, Kochi, Kerala.

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  Easylease Rentals LLC - Dubai

  Dec 2017 - Nov 2019

  Service Center Manager

  Project of developing & managing the new Sharjah service center in line of Original Equipment Center for Easy Lease.Coordinated service center layouts and facilities, work flow plan, job card designing system entries and allocation of tools, fittings & furnishings in addition to space management for new vehicle imports.Manage workshop team of 12 technicians on roster shifts allocating bays to execute rapid and quality service in optimal time.Safety briefing before the daily start, toolbox talk and analysis with the team. Monitoring of service quality, performance analysis of techniciansUnderstanding customer complaints, communicating maintenance estimates, maintaining excellent customer relations, ensuring customer satisfaction. Handling customer’s technical queries & system related operational training of new staff.Sanctioning and scheduling local purchases of office materials, goods and spare parts. Procurement requesting to spare parts control. Optimally & innovatively utilizing resources: workshop tools, human resource, space and packing material.Reporting to the Regional Service Manager & CEO on workshop service progress against KPI, service staff performance and other efficiencies achieved. Show less

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  ELMA Trade In Services ( ELMATIS )

  Jun 2020 - now

  Founder, solopreneur

  ELMATIS initiated with Covid Pandemic period providing best services to disinfect & cleaning of vehicles in 2020. Now the venture providing almost all kinds of freelance automotive service related supports to the trusted customers. Insurance services in the automotive sector.ELMATIS also initiates In house services along with the doorstep services providing. Many more services are adding to it in the near future...