Jodi Brockway, CPC, CPB

Experience

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  FRONT RANGE ORTHOPAEDICS PC

  Jan 2008 - Mar 2009

  Accounts Receivable Insurance Specialist

  • Decreased outstanding Accounts Receivable from 47% to 39%, a record low for the company• Calling insurance companies daily on delinquent accounts over thirty-one days old for 13 doctors• Verifying correct entry of all patient demographics and insurance information (approx 300 patients/day) in Centricity Physicians Management software system

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  Doctors Medical Group of Colorado Spings

  Mar 2009 - Jan 2020

  Billing and Accounts Receivable Lead

  12/2010- 1/2020: (Remote/Telecommute Position)• Supervised two billing employees in shared Family, Internal Medicine and Pediatric Practice• Steered company through a complicated reorganization, resulting in outstanding AR decreasing 20% • Trained employees for billing department and created training manuals• Entered all insurance Explanation of Benefits (EOBs) from home office into Billing EMR software• Assisted with entering Office and Nursing Home Charges as needed• Contacted patients regarding delinquent accounts, sent monthly statements• Organized patient accounts for collections• Composed formal letters to patients regarding unresolved accounts• Compiled and presented billing data into monthly reports, setting and obtaining monthly goals• Conducted weekly billing huddles and monthly billing meetingsAccounts Receivable and Collections Specialist3/09-12/10 (On site for same company)• Investigated outstanding insurance claims by calling and checking insurance portals• Submitted appeals to insurance companies for denials and payments that did not meet our contract• Ensured accurate charges are entered including procedures, supplies, diagnosis, and modifiers• Filed corrected claims and submitted secondary and tertiary claims• Acted as a liaison between office and patients creating financial arrangements• Submitting claims through ENS and printing electronic payments (EOBs) • Taking minutes at staff meetings, making daily bank deposits, issuing refunds and verified payroll Show less

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  BEGINNINGS BIRTH CENTER, LLC

  Feb 2020 - now

  Birth Center Billing Manager

  -Successfully implemented new procedures that brought in over $2,000,000 in outstanding claims,bringing Accounts Receivable into healthy practice ranges- Manage and train billing staff, including goal setting/achievement and monthly billing meetings- Ensure daily charges are promptly entered into HCFA and UB04 claims using accurate ICD-10-CMand CPT codes that are sent to insurance carriers for the adjudication process- Perform detailed chart auditing for accurate claim submissions, verifying chart notes documentall billable procedures and claims include all payable codes- Follow up diligently on outstanding insurance claims, make insurance phone calls, and process filingreconsiderations, appeals, dispute letters, and medical records on payor portals as needed- Work with patients to explain insurance coverage, obtain verification of benefits, submit priorauthorizations, create out-of-pocket estimates and payment plans, and negotiate patient collections- Provide credentialing for new providers with all payors Show less