Simon Boyes

Experience

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  NatWest Bank

  Aug 1988 - Dec 1999

  Senior Operations Analyst / IT Project Manager

  Operational AnalystProject Management

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  JS Sainsburys

  Jan 2000 - Aug 2000

  Retail IT Project Manager

  Retail IT Project Manager responsible for end to end deployment of infrastructure, system and application upgrades within central data centre plus within JS Sainsburys stores

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  Intershop UK

  Aug 2000 - Dec 2000

  Principal Consultant

  Delivering e-commerce software * Onto hosted infrastructure to enable businesses to market and sell their products online (B2B & B2C). UK and European management responsibilities (i.e Ocado).* Managed the transition activities from the initial sales proposal ie: costs, requirements, development and timeline, through to implementation with the end client. The transition activities included the architecture design of test and live environments, all infrastructure installation work, implementation plans, project plans, all support responsibilities ie: SLAs, training, security work and the release management process.* Digital delivery focus: oversee the discovery phase/requirements gathering (User Experience/UX, Story boards, User Interface/UI, end to end design, documenting requirements and working with internal and external technology vendors, designers, builders, SDLC and deployment role out including transition to BAU (inc. e-training) and Content Management releases. * Effective change request management* Commercial SOWs* Technology Platform readiness = NFT (Security, Resilience, Performance, Operability)Siebel CRM package deployment* Based in Hamburg for 6 months I was responsible for deploying CRM package on a global scale throughout the Intershop organization to over 3000 users. * My role was to act as European Project Manager (DRI - Directly Responsible Individual) working with the respective counterparts in Asia Pacific and the USA to ensure a streamlined delivery of this change across the companySetup of a Program Office* The UK was a relatively new office. As such practices and procedures were not aligned with Europe. My role was responsible for completing internal audit on how consultant department (Project Management aspects) worked and interacted with other areas within Intershop UK and Intershop worldwide (EU, US, APAC). This `working practices' document was implemented globally to every Intershop Consultancy area Show less

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  LloydsTSB (LBG)

  Apr 2002 - Mar 2003

  Senior IT Project Manager

  NT4 Eradication Programme - NT to XP Desktop & Server Migration Responsible for the migration of ~ 2500 nationwide desktop users (across multiple Corporate & Commercial sites within the UK) ~4000 items of hardware replacement, 150 applications remediated and tested (some new off the shelf), 2500 users re trained and ~500 blackberry devices re-configured and deployed. 3rd party management with Siemens & Computacentre. Budget circa £5m Intranet CRM packaging * Project responsible for upgrading functionality on Intranet CRM packages in use by over 1200 Corporate Relationship Managers. Changes included consolidation of the server hardware in the Data Centre sites and decommissioning of old technology platform. CRISP* Led the installation of a new strategic Credit Risk platform. Involved deployment of new UNIX (AIX) servers running Websphere in Central Data Centre sites, extensive 3rd party management and implementation of new thick client to approx. 2000 users within Corporate. SMS Text service to LTSB account customers * Implementation covered five core platforms including new server & network infrastructure in Central Data Centre sites. Extensive 3rd party management with BT and IBM was required and business changes to the customer experience BASEL Programme* Led the IT Development workstream to deliver a mutli-faceted Operational Risk Management system. Moody’s Risk Advisor (MRA) / Moody’s Financial Advisor (MFA) * Managed the implementation of a new risk management tool for Corporate which included the deployment of new hardware (multiple wintel servers and networks) in Central Data Centre. Show less

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  Royal Bank of Scotland (RBS Group)

  Apr 2005 - Dec 2008

  Senior IT Project Manager

  ClientTrade & Banktrade Implementations * Introduced a new trade platform for external Corporate customers that streamlined the customer trade request process. In scope were numerous Infrastructure changes & challenges covering; wintel IIS severs and application servers, connection to email mailsweeper servers, AIX/WAS, Solaris/Oracle, configuration of MQ Series and DB2Connect, and amendments to a Universal Client front end GUI. Global Travel Money Services (GTM)* Set up wholesale cash centres in the UK, Frankfurt and Dubai. Implemented the required infrastructure and led the integration of the data centres and currency systems necessary to support the strategy for Business growth. Currency on Demand* This project enhanced customer choice in branch when ordering travel money by launching an on-demand, pre-packaged travel money service. My team and I were nominated for an excellence award in November 2006 for our delivery of this project. Show less

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  Lloyds Banking Group

  Jan 2008 - Nov 2013

  Senior IT Project Manager

  Group Asset Liability Management and Quantative Risk Management (QRM) programme- Managed the delivery of upgrading the QRM hosting infrastructure and added to the existing hardware footprint to meet Business model demand. - Led the remaining divisional delivery, feeding QRM with multiple data feeds from circa 60 different Source Systems from Wholesale, Retail and Wealth & International sectors. Encompassed data mining work, migration and the creation of new data fields and new risk data sources. - Led a blended portfolio team (+30 – matrix management / geographically dispersed) consisting of Business and IT Data Analysts, IT and UAT Testing, Application readiness, 3rd party suppliers (inc Outsourcing) and Change/Defect Management teams. - Budget circa £5m (resources and cost management)Functional Readiness HBOS Integration Project (30million accounts) = Responsible for ensuring 35+ Commercial and Corporate applications (multiple platforms) were functionally ready (via SDLC) for Integration by managing the changes to the data & code base. Led a portfolio team (+40 – matrix management / geographically dispersed) of Business / IT Data Analysts, IT and UAT Testing, DA, 3rd party suppliers (inc Outsourcing) and Change/Defect Management teams. - Budget circa £15m (resources and cost management). Commercial Transformation Programme (CTP) = - The delivery of CTP was a major Group-wide, multi-platform and complex business and systems integration challenge initiated to migrate the 6 million business banking data / customers onto retail banking accounting platform in order to provide real time processing, single customer view and straight through processing. I looked after the delivery of the (Debit) Card Management Authorisation System Show less

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  Barclays Investment Bank

  Nov 2013 - Dec 2015

  Cluster Lead / Delivery Lead

  * Quantitative Risk Management (QRM) is a software package which allows the Business to manage the asset and liability position so to ensure accurate regulatory reporting of Interest Rate Risk internally to Barclays and externally to the FCA. * Responsible & accountable for leading the inception, planning and delivery of multiple clusters; - Phase 1: Cluster Corporate (UK) Banking book & Cluster Barclaycard Banking book (UK & Europe)• Leading a blended team and multiple functional workstreams; Modelling, Business and IT Data Analysts, Reporting, IT and UAT Testing (methodology: AGILE (scrum master/user stories), Retro's (aka ceremony) & Waterfall), QA, Finance, resource demand (now and future), Design Authority, 3rd party suppliers (inc Outsourcing) and Change/Defect Management• Phased Transition from Prototype/Design, Data Provisioning, into Report Testing, Model UAT, Parallel and to Business switchover into BAU• Requirements matrix• Stakeholder reviews to attain signoff from QRM generated output (balance sheet, hedge reports etc...). Manage escalations on delivery issues with customer & other stakeholders• Establish Target Operating Model (TOM) and Governance processes including Design Authority • Providing oversight for the significant data sourcing component within internal Treasury Technology IT and the business area to ensure firm interlock between functional workstreams.• Establish strong stakeholder relationships at Director and Managing Director level across a variety of clusters and related product/trading areas. Representation in project Governance Forums, on Project Board and regularly attend the QRM Programme Steering Committee: Timely reporting, planning updates, status and risks / issues, dependency management and implementation planning to ensure the compatibility of each Cluster implementation with BAU in accordance with the Target Operating Model defined. Show less

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  Royal Bank of Scotland

  Jan 2016 - Aug 2016

  Senior Technical Integration & Assurance Project/Programme Manager

  Williams & Glynn (Stand up of a NEW Bank)- Lead Technology Integration & Assurance (outcomes, adoption of standards, monitoring & risk tracking) senior project / programme manager oversight for complex deliveries of Technology solutions;o Workstreams include; ATM, Debit Cards, Payments, Accredited Scheme Testing (with Vocalink) and the biggest which was overseeing the Technology readiness for TSA (Transitional Service Agreements) and CSA (Commercial Service Agreements) between W&G & RBS (for applicable retained services). This encompassed readiness position for 30+ interfaces between the respective Data Centres as well as application readiness adopting standard XFR protocols such as sFTP, C:D and MQo Role encompassed; identifying where improvements can be made in delivery approach and enforcing change. Recovery of project(s). - Continuous liaising with multiple Technology areas, Business units, and multiple vendor/supplier 3rd parties to review; data requirements, setup & data migration, MS project plans, Security Encryption (SSL, Keys), Application readiness (Host - Off Host), connectivity for interface and user access, infrastructure enablement, review of statement of works (SOW), commercials, roadmap, NFT (Security, Performance, Operability and Resiience), dependencies, governance and change management- Oversight of IT teams for the associated workstreams being covered and the dependencies of changes associated with the Bank’s strategy of separating ~ 300 branches and related data from the core bank. - Technology & Business Transformation activity; input into the delivery the Target Operating Model for both W&G & RBS - Chairing Project Working Groups and regular reporting & attendance at Steering Committee’s and at Board level meetings. Extensive experience of Stakeholder Management Show less

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  Experian Data Quality UK

  Oct 2016 - Mar 2021

  Programme Manager

  Experian pH, Business Intelligence ServicesAutomated Portfolio Monitoring (APM), Technology Programme Manager - In the combat against Financial crime I led a team of 30 people to deliver a bespoke Automated Portfolio Monitoring solution (contract value £4-5m p.a.) hosted on a complex in-house infrastructure estate. The solution enables Lloyds Banking Group to review their c50m business/personal customer portfolios on a monthly snapshot basis to identify potential high-risk customers, conduct customer risk assessment to support anti-money laundering (AML) and deliver on Know Your Customer (KYC) regulatory commitments. - APM provides financial crime mitigation through improved data insight capability into the LBG portfolio and prioritised case management for Operations. It demonstrates to the regulator that LBG are in control. APM also enables user executed real-time monitoring through API integration that enables LBG to continually review their customer data and evaluate latest risk scores throughout the month. Show less

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  Marionete

  Mar 2021 - Apr 2024

  Marionete is a premium consultancy and highly innovative technology company, working with high profile companies to enrich, transform and build new leading-edge technology solutions: --> Design & Architecture, Data migration/integration/governance, Cloud native solutions and Business and Technology TransformationI provide the operational view, project and delivery strategy, controls and structure oversight across the global portfolio of engagements and work-streams for the company, ensuring best practice agile project management delivery (and learnings) including governance, PMO, vision supporting OKRs, agile (ways of working) and artefacts, Governance, change management and Service Introduction into applicable Support Model, initiation of DPM (Delivery Partnership Model), budget & vertical high performing team resource management, training (learning & development), communication and stakeholder relationship management. I work across bid responses and statements of work for clients, engagement and customer success outcomes, work closely with HR and Sales & Marketing and manage and support internal POCs (i.e. Proof of Value initiatives). Our ways of working (culture) are consistent for all team members. I am rightly proud to champion our ways of working as Head of Programme Delivery which forms one of many of the Community of Practices in place at Marionete.The Marionete project team are experienced in leading projects, with the ability to adapt from an agile approach to waterfall (or hybrid) to build success; infrastructure, application, software:--> Agile delivery is an asset for the company, which is an enabler feeding into/participation in the sales and professional services process – Business DevelopmentClient Engagement: Senior Programme Manager @NHSClient Engagement: Senior Programme Manager @Beazley Client Engagement: Senior Programme Manager @HSBCEMAIL: SimonJBoyes@Hotmail.co.uk / 07867690350 Show less NHS - Operating Theatre Optimisation Programme (POC) - Tech Programme Delivery Lead- Marionete working with Databricks and Four Eyes Insight affiliation/integration partner, recruited a team consisting of Business Analysts, testers, solution architects and engineers, in collaboration with NHS stakeholders to:-- Define and implement the data strategy, inclusive of data transformation and data governance for an E2E data journey from various NHS Trust data sources, into a newly built cloud environment in Azure, adopting Machine Learning and algorithms, AI modelling in databricks to understand, predict and determine the usage profile of operating theatres in NHS Trusts as MVP- Developed Power Bi Reporting for stakeholder consumption - Implemented Agile delivery methodology to manage the E2E delivery for POC MVP Show less Beazley Insurance – (Underwriting Workbench) Data Modernisation - Tech Programme Delivery Lead - Responsible for implementing a single data store for the underwriting part of the business and integrating this data to a new digital front end (developed by the Business) to improve broker experience and accelerated decisioning -> Phases; Mobilisation, Discovery, Implementation - Responsible for identifying single source of truth (SCV) from disparate data sources (releasing value in data is key in understanding data maturity) held within multiple on-prem legacy sources (BeazleyPro + Eurobase) and execute the maturity transformation journey of this data into a set of strategically agreed underwriting data products in Snowflake- Recruited a team of 12 consisting of Marionete and PWC (business analysts, data modellers, testers, solution architects, engineers) in collaboration with Business stakeholders to define and implement data strategy, inclusive of data value identification, data driven use case definitions and data transformation, data/system migration design/imp, analytics, data governance, mapping requirements, reporting outputs and the E2E project journey from source, to Cloud and via Snowflake (data warehousing) to a new UI and PowerBI reporting- Tech components included Azure cloud environment setup, ETL, Snowflake integration (build and deploy), UI API integration, PowerBI reporting layer, Kafka Confluent and data streaming features- Implemented an Agile delivery methodology, Change and Release Management train with Quality stage gates/controls to manage the E2E delivery into support and with client signoff Show less HSBC - High-Value Global Payments Programme: Payments Orchestration - Tech Programme Delivery Lead - Delivery Lead for implementation of a new innovative cloud based open source global Payments Orchestration Layer to ensure regulatory compliance with ISO standards for High Value Payments. - Led a team of 35 engineers, devops, product owners, scrum masters, architects, testing teams from within Marionete, Sapient and HSBC to design, build, test and iteratively deploy (release train) the solution for use by over 50 jurisdictions globally, following an agile delivery model- Led (SaFE) PI planning sessions and scrum teams to agree the roadmap/next iteration for feature delivery including; observability, alerting, mesh-wrapper upgrades, validation, zookeeper, vault and correlation features- Tech Components included Azure Cloud, Kafka, event-driven microservices architecture layer, SaaS, data mesh, managed services transition, Service Now for incident management and support model- Collaborated with 12 Pods eg: design team, jurisdiction integration teams, support team, channels, to ensure programme plan alignment and robust dependency management - Regular stakeholder reporting across HSBC stakeholders including Head of Global Payments and local country Payments heads to ensure transparency in delivery and to ensure the best outcomes- Full transitioning planning into HSBC global support and managed services; ServiceNow, Helpdesk and Support Model Show less

  • Head of Programme Delivery

    Mar 2021 - Apr 2024

  • Senior Program Manager

    Dec 2023 - Feb 2024

  • Senior Program Manager

    Apr 2023 - Dec 2023

  • Senior Program Manager

    Mar 2021 - Apr 2023
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  Liberty Specialty Markets

  Jul 2024 - now

  Delivery Lead