
Hilary Robinson
Financial Services Professional

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About me
Focused on patient Safety, Integrity, and Quality of Care by providing an excellent patient experience for all!
Education

Eastern Illinois University
2009 - 2012Bachelor of Arts (B.A.) HISTORYBachelors of Arts and Humanity.B.A. History
Experience

WestPoint Financial Group
Jun 2013 - Nov 2015Financial Services Professional
TEKsystems
Dec 2015 - May 2022• Create and execute strategies to gain account intelligence and develop business with new and existing clients• Understand client business and IT initiatives, as well as their specific technical and cultural environments to provide proactive workforce planning• Utilize continuous education in the IT industry and trends to effectively partner with clients• Develop specialization in solutions for application development and related technical areas• Engage with executive leadership for strategic direction and technical experts for tactical details of client environment, initiatives, and goals• Partner with clients to create a scalable solution with an executable plan to achieve their goals• Provide ongoing, collaborative project management of workforce management solutions, service delivery and resource assignments• Provide customer service and relevant industry knowledge to current consultants and clients• Generate sales leads, cold-call prospective clients and set client meeting• Utilize SalesForce.com, LinkedIn, and other tools for account planning, interaction tracking, and metrics management• Utilize Excel to create spreadsheets and calculators for goal tracking and compensation negotiation• Partner with assigned recruiter(s) to effectively manage pipeline, activity and goals• Develop recruiting strategies to identify qualified candidates by using various networking tools • Evaluate the strengths and weaknesses of candidates through our screening process • Negotiate wages, benefits and other terms and conditions of employment with candidates • Oversee pre-employment steps, including reference checks and background and drug tests • Communicate details of new assignments and manage contract employees while on assignment • Partner with Recruiters and peer Account Managers to understand both their personal and professional goals, providing guidance and accountability to help them achieve them Show less • Develop recruiting strategies to identify qualified candidates by using various networking tools • Engage with technical experts to understand their skills, goals and interests in order to effectively align to client opportunities• Evaluate the strengths and weaknesses of candidates through our screening process • Negotiate wages, benefits and other terms and conditions of employment with candidates • Oversee pre-employment steps, including reference checks and background and drug tests • Communicate details of new assignments and manage contract employees while on assignment • Partner with TEKsystems sales support to identify top accounts and target skill sets • Maintain relationships with business contacts to gain industry knowledge and obtain referrals • Prospect and network with prospective consultants regarding employment opportunities in each local market • Work with Account Manager to create and execute strategies to gain account intelligence and develop business with new and existing clients • Provide customer service and relevant industry knowledge to current consultants and clients • Generate sales leads through recruiting efforts and networking in order to identify prospective clients and set client meetings for Account Manager • Partner with Account Manager to understand client business and IT initiatives, as well as their specific technical and cultural environments in order to build a pipeline of proactive candidates in accordance with the client’s workforce planning • Partner with other recruiters understand both personal and professional goals and achieve them through effect activity, improving efforts, and solving problems Show less
Account Manager
Oct 2018 - May 2022IT Applications Delivery Recruiter
Dec 2015 - Oct 2018

Memorial Health
May 2022 - nowPatient Experience Manager
Feb 2024 - nowPatient Experience Liaison
May 2022 - Feb 2024
Licenses & Certifications

Lean Six Sigma White Belt Certification
Memorial HealthJul 2024
Languages
- enEnglish
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