Michael Giuliano

Experience

• 

  Al & Ska Dry Cleaners

  May 1989 - May 2005

  Owner

  AL AND SKA DRY CLEANERS, Pittsburgh, PA 1989 – 2005OWNER• Increased Gross Sales by 200%.• Negotiated contracts with five major hotel chains.• Hired, fired, trained and supervised a staff of 24 employees at three locations.• Researched and attained financing for new machinery purchases.• Strengthened customer loyalty through personal communications and quality control.• Recognized in local newspaper surveys as a top choice in the industry.

• 

  CAG Logistics

  Mar 2006 - Feb 2010

  Owner

  CAG LOGISTICS LLC, Jacksonville, FL 2005 – 2009 OWNER• Managed four dedicated routes for Corporate Express/Staples.• Initiated a drive-along program to keep drivers engaged and increase productivity.• Consistently outperformed Fleet drivers on KPI Metrics.

• 

  CAG Installations

  Feb 2010 - Sept 2013

  Owner

  CAG INSTALLATIONS, Jacksonville, FL 2009 – 2013OWNER• Sole-Subcontractor, Lead Installer for Business Interiors by Staples in North Florida.• Received product from vendors, scheduled appointments with customers. Built, transported and installed office furniture.• Consistently requested by Staples upper management to assist on large scale installations.

• 

  Business Interiors by Staples

  Sept 2013 - Dec 2013

  Lead Installer

  BUSINESS INTERIORS BY STAPLES, Jacksonville, FL 2013 Lead Furniture Installer • Hired at the highest attainable level for an Installer as part of a national pilot program to integrate contract furniture to the retail division.• Supervised a two man installation team. Responsible for receiving product, and scheduling installation throughout the northern corridor of Florida.• Organized third party assistance on large scale projects.

• 

  Staples

  Dec 2013 - Nov 2016

  SDO Supervisor

  DISTRIBUTION – LOGISTICS – OPERATION MANAGEMENTSTAPLES, Jacksonville, FL 2013 – Present SDO Supervisor lllSolely responsible for the management of the Staple’s delivery operations, fleet management and maintaining the warehouse in a manner designed to provide for the physical comfort and safety of its employees and visitors.Recently completed Green Belt Certification training and exam. Currently involved in my certification project. • Extensive knowledge in personnel management, divisional preparations, planning, and maintenance.• Proficient with RF bar code scanning, MPOD, WMS, Roadnet, Mobilecast, PKMS, AS400, Sunbeam, and Sunrise.• Acting Safety Coordinator liable for complying with applicable OSHA codes and regulations while installing ongoing safety surveillance programs to detect, report, and resolve safety related problems.• Creation and implementation of cost saving strategies:o Created a working business model mirrored by Staples to reopen shuttered SDO’s.o Increased material handled cartons by 30%.o Lowered morning in-building time 30 minutes per driver.o Worked in conjunction with sales force to increase Fleet sales dollars by 14%.o Lowered route density from 1.4 per stop to .75 miles per stop. Resulting in Jacksonville becoming the densest Staples fleet in North America.o Achieved a $6,000 savings in labor as a % to sales and $76,000 in savings versus a budget of $635,000 all while maintaining a level of service over 99%. Show less

• 

  Saddle Creek Logistics Services

  Nov 2016 - now

  DISTRIBUTION MANAGER | SADDLE CREEK LOGISTIC SERVICES LAKELAND, FL | 2017-2021 • Management of multiple Supervisors. • Build and manage the customer relationships within fulfillment. • Plan, monitor and execute staffing schedules and adjust as needed to ensure proper staffing levels that support operational demands and business objectives. • Manage inbound and outbound loading and unloading of trucks while maintaining warehouse organization and inventory accuracy. • Maintain productivity, customer service and safety standards on a daily basis. • Provide superior customer service and maintain professional and courteous relations with strategic partners. • Train, coach, mentor and develop staff to achieve business objectives while providing career developing opportunities; conduct performance reviews. • Manage revenue and expenses compared to budget; manage and track key performance indicators (KPIs). • Communicate to operation staff in areas such as: objectives, policies, procedures, safety methods, practices, programs, etc. Show less Plan, prepare and forecast strategies to meet the DC operations daily, weekly and monthly customer service and financial goals.*Maintain compliance in accordance with Process Excellence / Lean Six Sigma standards in the Facilities / Warehouse and Office Departments.*Recruit, hire and train a staff of 23 associates.*Provide constant feedback, coaching and professional resources to support the development of the team's associates.*Exceed standards set for individual and team KPI metric performance.*Models the value of continual learning, development and personal growth. Completed 15 Leadership training classes and selected for inaugural Management Development Series.*Proactively sharing information, ideas and best practices with peers.*Team achievements: *President's Award for Safety - 2 years accident and injury free. *Lean Process improvement - $687K annualized savings. *Quality - damage claim reduction 37% *Accuracy - error ratio reduction 80% Show less

  • Distribution Manager

    Dec 2017 - now

  • Warehouse Operations Supervisor

    Nov 2016 - Dec 2017