Danny Khan

Experience

• 

  Domino's

  Sept 2008 - Feb 2017

  ● In charge of creating weekly employee schedule.● Ensuring weekly payroll is entered with in data base.● Resolving client issues and ensuring complaint reports filled out.● In charge of inventory management and ensuring food cost is satisfied. ● Helping customers out.● Ensuring to help out team in any area needed.● Ensuring all clients have received their orders.● In charge of closing operations.

  • Assistant Manager

    Jan 2010 - Feb 2017

  • Customer Service Representative

    Sept 2008 - Jan 2010
• 

  Freedom Mobile

  Jan 2014 - Apr 2017

  Sales Specialist

  ● In charge of store, ensuring opening and closing duties are satisfied.● Ensuring all clients are greeted and taken care of.● Providing clients with multiple options to ensure sales target is met.● Providing clients with high level of customer service.

• 

  City of Windsor

  Apr 2014 - Aug 2014

  Summer Student
• 

  Banwell Gardens

  Sept 2014 - Dec 2014

  Human Resources Assistant

  ● Filing● Ensuring all files are in alphabetical order● Photo-copying important documents● Creating physical files

• 

  Windsor Essex Community Health Centre

  Aug 2016 - Dec 2016

  Human Resources Assistant

  ● File Management● Case Analysis● Data Entry● Data Analysis

• 

  Rogers Communications

  Apr 2017 - Oct 2017

  Inside Sales Representative

  ● Assisting Clients with cellular devices.● Ensuring daily sales target is met.● Up-selling clients while ensuring their needs are satisfied.● Providing high level of customer service.

• 

  Farrow

  Nov 2017 - Nov 2018

  Logistics Customs Release Agent

  ● Provided expert customs brokerage services, preparing accurate documentation for freight release and ensuring timely clearance.● Conducted precise data entry for multiple shipments, achieving a 99% accuracy rate in piece counts and tariff code entries.● Communicated effectively with carriers and CBSA customs, ensuring swift release of shipments and obtaining necessary permits for specialized products.● Collaborated within a team environment to support carriers and clients, enhancing overall efficiency and reducing clearance times by 10%. Show less

• 

  Livingston International

  Nov 2018 - Aug 2022

  Logistics Import Analyst

  ● Maintained back-end client data bases to ensure tariff & permits accuracy to obtain smooth customs clearance on shipments.● Managed over 30 client accounts, delivering prompt solutions to shipment issues and maintaining a 95% client satisfaction rate.● Handled all modes of transportation, including air, ocean, rail, and courier, optimizing routes and reducing transit times.● Maintained comprehensive client databases and managed USMCA certificates, ensuring compliance and accuracy for all entries. Show less

• 

  Logistic Dynamics

  Jan 2021 - Apr 2022

  Logistics Broker

  ● Monitor Client shipments to ensure loads are delivered on time, ensuring 95% accuracy on time delivery.● Tracking loads and ensuring dock appointments are set in place at final place of delivery.● Building loads in TMS system with data accuracy, ensuring all details are accurate.● Covering loads with reliable carriers, ensuring load profit margin is satisfied.

• 

  EMO Trans

  Sept 2022 - Mar 2024

  Logistics Import Coordinator

  ● Streamlined logistics operations by implementing advanced process improvements, resulting in a 10% increase in efficiency.● Maintained and analyzed detailed shipment tracking reports, ensuring 100% accuracy from initiation to delivery.● Collaborated closely with the accounting department, managing freight costs and client billing, achieving a 10% reduction in billing errors.● Provided comprehensive international pricing quotes and led client projects, securing the best freight rates and saving clients an average of 10% per shipment. Show less

• 

  Ascent Global Logistics

  Dec 2022 - Dec 2023

  Logistics Broker