Daire O Broin

Experience

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  Stream Global Services

  Sept 2008 - Dec 2008

  Technical Support Professional

  Provided first-level tech support to Eircom broadband customers by phoneMet and exceeded targets like average time spent on a call and time writing reports between calls

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  Analog Devices

  Mar 2010 - Aug 2010

  Video Apps Intern

  • Debugged scripts for a new video processor, eliminating the possibility of certain problems being hardware faults• Using PADs schematics to test and repair both system and eval PCBs for customer demos, and for internal shipping.• Analysed and described multimedia players using block diagrams, giving insight into what chips different companies were using for their players.• Designed an algorithm to minimise number of hops necessary for manual testing of new soundbar.

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  Texas Instruments

  May 2011 - Nov 2011

  Power Design Intern

  • Working in a team to follow a scheduled plan for automatic testing system (ATS) development.• Responsible for improving customer experience, and implemented designers' procedures, rendering the ATS more useful. Contract extended two months from original date to continue this. Transformed report format (from plain text to multimedia Word docs incl. graphs), improving customer experience. Implemented designers' procedures, rendering the ATS much more useful than before• Rewrote Matlab code in C to run on DACs for characterisation• Implemented HSO on a microcontroller emulator board using Altera software and Verilog. Tested with GPIB data logger. The emulator was hitherto missing the HSO Show less

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  Maynooth University

  Jan 2012 - Jun 2012

  Volunteer Programmer for RoboEireann (Hamilton Institute)

  - Set up a virtual machine in Windows 7 to run Ubuntu. Installed new packages and built new applications for Ubuntu

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  Intel Corporation

  Jul 2012 - Jul 2015

  Product Engineer

  • Ran weekly meetings to ensure program content was on track and to flag any areas in need of added focus.• Updated Wikis and Excel trackers to keep project documentation on track.• Responsible for maintaining individual contact; developed programs for Automatic Test Equipment (ATE) and analysed the data output by programs runs across thousands of new chips. • Developing the electrical side of test programs for ATE.• Integrating functions/methods created by other engineers

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  Maynooth University

  Jun 2017 - May 2022

  Correcting students' course work both in and out of the labAssisting other demonstrators with any difficulties they may have had with the content of the assignmentsFamiliarising myself with course work given to the students prior to discussing it with them for the first timeWorking through problem sets on whiteboardsModules Taught:Coding (Java, processing, C, and Matlab); electronics fundamentals; integral and differential calculus; creative prototyping incl. Arduino projects; telecoms; digital signal processing; PIC programming; formal logic with Prolog; control systems through Matlab and Simulink, often using PBL (Project Based Learning); engineering design, filters and fields; analog circuit prototyping and analog circuits PBL; multimedia programming; computer systems; electronic circuit fundamentals; real-time/embedded systems; creative digital prototyping; web design through JS, CSS, & HTML. Show less

  • Seasonal Tutor

    Sept 2015 - May 2022

  • Engineering Camp Leader

    Jun 2017 - Jun 2017
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  Driverite

  Oct 2017 - Mar 2018

  Warehouse Team Member

  • Packing customer orders.• Ensuring workplace was tidy and ordered per of Six Sigma process.• Testing and assembling of pneumatic gauges using standard automotive tools including spanners, screwdrivers, tube cutters.

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  Pieta House

  Apr 2018 - Sept 2018

  Technical Project Contractor

  • Contracted to aid with logistics and fulfilment issues.• Writing Python scripts for Zendesk to solve a variety of issues.• Combing multiple Outlook mailboxes for unanswered mails to compile lists.• Managing individual participant issues.• Investigating new web developers for future events.• Investigating the root cause of a major pain points.• Extracting third party CRM platform data.• Enhancing collaborative team documents to reduce manual work.• Individually handling hundreds of Zendesk tickets by email and phone.• Investigating participant queries within our backend (Office 365, PayPal, "Funraisin", and website CMS).• Participating in numerous after-action reviews to highlight best practices to integrate going forward, and more. Show less

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  Dept. of Electronic Engineering, National University of Ireland Maynooth

  Jun 2019 - Sept 2019

  CONNECT Researcher

  • Performed walking tests in Dublin using specialised cell signal measuring equipment.• Discovering additional capabilities to gather data more efficiently, making for better ease.• Manually fabricated protective equipment.• I developed a method to improve photographic data collection, storage, and transfer between the equipment, greatly improving efficiency.

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  Drogheda Institute of Further Education

  Jan 2022 - Sept 2022

  Tutor (Amazon Technicians Programme)

  • Responsible for 3 modules over the course of the QQI level 6 program, including adapting the assignments, creating new exams, and correcting all submissions.Modules Taught:• Computer Hardware (heavily influenced by CompTIA)• Operating Systems (emphasis on Linux)• Programming - primarily Python, but some JS/Processing and creating flowcharts

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  Whitehall College of Further Education

  Oct 2022 - Feb 2023

  Cisco Teacher

  • Responsible for 3 modules over the course of the QQI level 5 program, including adapting the assignments, creating new exams, and correcting all submissions.Modules Taught:• Computer Hardware (heavily influenced by CompTIA/CCNA)• Operating Systems (emphasis on Linux)• Networking - primarily through packet tracer

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  Maynooth University

  Feb 2023 - Jun 2023

  Lecturer
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  MovieExtras.ie

  Jun 2023 - Feb 2024

  Actor
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  Adaptive HVM

  Oct 2023 - Dec 2023

  Data Center Technician

  Break fix and storage replacement using a bespoke ticketing system in a DC (data center) environment for one of the major players in the field

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  HP

  Mar 2024 - Apr 2024

  Installation Technician

  Decommissioning of old T2 devices and installation of replacements including electrical safety, drilling,and patching in cables with minute attention to details of cable management and labelling, as well as rolling out cables and routing for new rows of servers