Rajneesh Panwar, BE MBA

Experience

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  SIRS TECHNOLOGIES

  Nov 2015 - Jul 2022

  Sr. Manager Business Development & Account Management

  New Business Development SAAS , web applications, mob app, software.Relationship building with clients.Holistic customer centric solution.Revenue generation, driving growth, customer retention., upselling & cross selling. Growth in MRR, ACV & CLV.Cross collabration with internal stakeholders & external stakeholders to achieve customer satisfaction.Delivering quality projects with team player attitude, problem solving skills. Managing projects with agile methodologies.Monitored operations & ensuring timely delivery of projects.Orchestrated Social Media campaigning for the clients. Overseeing the content creation, Strategizing the promotion on different channel, ad mobilisation, analysing & optimising.JIRA, Confluence, MS Projects. Show less

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  KORE Wireless

  Sept 2022 - now

  Customer Success Manager

  #Onboarding,training, engaging, supporting customers to maximize ROI.#Voice of customers for wireless, IOT management solutions. #Connectivity as a service for excellent customer experience. #Cross functional collaboration to provide timely resolution to customer and prevent customer abrasion.#Boost NPS to reduce churning and drive revenue growth.