Jerry Mancini

Experience

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  Weston Produce

  Apr 1999 - Apr 2006

  Grocery clerk / Produce clerk

  - Able to work under pressure- Multitask different objectives by importance of duty- Assist customers on making purchase decisions- Stocked, rotated, merchandized and faced products according to department procedure

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  Highland Farms Inc.

  Apr 2006 - May 2007

  Frozen Foods Manager

  - Finalized all orders within required time frame- Managed the operations of the frozen foods department and trained support associates- Regularly check temperatures in coolers and display cases to ensure proper temperature is maintained

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  Longo's

  May 2007 - Jun 2014

  - Maintaining an account of the daily sales and purchase transactions of Longo’s - Order inventory, unload trucks and manage the department associates work schedules- Receive product deliveries, ensuring order and invoice accuracy- Assists all department associates with daily responsibilities while leading by example - Performs tasks as delegated by the frozen/dairy department manager and effectively leads the frozen/dairy department in the absence of the department manager - Responsible for 10+ employees- Ensure all team members adhere to policies and procedures- Ensure that Marketing and Merchandising initiatives are implemented and executed- Ensure that all Human Resources initiatives are implemented- Strong leadership, motivation and mentoring skills- Strong sense of ownership, drive and enthusiasm- High sense of urgency and work ethic, strong initiative ability- Excellent organization and tactical planning- Address all customer inquiries and complaints regarding the entire store- Ability to adapt quickly to new situations, as well as new and changing processes, programs and services- Food and Health Safety certified and knowledge of WHIMIS- Manage Dairy Department staff, scheduling, performance appraisals and training- Ensure cleanliness of dairy aisles, storage area, and work area. - Monitor rotation of dairy products. - Sustain high level of product knowledge and product preparation. - Implemented excellent customer service programs and created a pleasant surrounding for customers to shop.- Key holder, closed and opened the store and conducted daily manager huddles Show less - Full responsibility of the dairy and frozen departments- Proven leadership skills and training- Good understanding of all department product knowledge- Appropriate knowledge of maintenance and care of equipment, materials and supplies- Knowledge of Employment Standards, WHMIS, Food Safety and Loss Prevention practices- Knowledge of temperature control, merchandising and cross-merchandising techniques etc- Solid understanding of sales/margin calculations, product mix and consumer behaviours- Ability to coach and develop others- Address customer inquiries and complaints by phone or in-person.- Address customer inquiries and complaints by phone or in-person.- Responsible for 10+ employees- Responsible for the supervision of dairy department team members, including assignment of daily duties and educating on new sales promotions and products- Conducting interviews and completing necessary paperwork for new hires.- Responsible for maintaining daily, weekly, monthly and yearly sales records. - Ordered product and merchandised the department and conducted semi annually inventory- Managed financial records and trained full-time and part-time- Opened new stores in the area and contributed to the success of the entire team Show less

  • Assistant Dairy Manager, GroceryGateway.com (DPS - Dairy and Frozen)

    Jun 2012 - Jun 2014

  • Assistant Dairy Manager

    May 2009 - Jun 2012

  • Grocery Clerk

    May 2007 - May 2009
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  Fortinos Supermarkets Loblaw Companies

  Jun 2014 - Jun 2016

  Dairy/Frozen Manager
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  Frito Lay Canada

  Jun 2016 - now

  Route Sales Representative

  - Full responsibility of six stores on a designated route- Executing and merchandising proper ad displays- Stocking and rotating product for each store - Ordering product for each store on a daily basis