Alicia David

Experience

• 

  Peninsula Community Health Services

  Aug 2000 - Dec 2008

  Lead Receptionist/Patient Care Advocate

  • Created and maintained spreadsheets through Microsoft Excel to track patient data, appointments, patient progress and treatment, and program data.• Assisted supervisor in specialized tasks including: ICD-9 billing, reorganizing patient charts, and scanning files into the Electronic Medical Record database.• Handled multi-line phones, screened calls, and made appointments using proper and professional phone etiquette, and customer service skills.• Promoted to Patient Care Advocate to help implement a new tracking system for paper referrals. Trained 25 employees on the new electronic medical record system. Show less

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  Troup, Christnacht, Ladenburg, McKasy & Durkin, Inc., P.S.

  Sept 2009 - now

  Paralegal

  • Assist attorney specializing in Personal Injury and Estate Planning.• Case management from intake through litigation.• Drafting Summons and Complaints, Request for Discovery, Declarations, ER 904, Chronologies, Demands, Petitions, Estate and Probate Documents.• Investigate case facts and compile factual support for briefs and motions.• Scheduling expert and client conferences, depositions, arbitrations and motion hearings.• Maintain constant contact with insurance adjusters, clients and opposing counsel.• Organize trial preparation and support including witness lists, exhibits, ER 904 and trial binders. Show less