Stephen Obonyo

Experience

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  ISQ

  May 2015 - Jul 2019

  Occupational Health and Safety Officer

  - Develop, implement, and enforce occupational health and safety policies and procedures- Conduct regular workplace inspections to identify hazards and risks- Investigate accidents, incidents, and near misses to determine root causes and prevent recurrence- Provide training to employees on safety protocols, emergency procedures, and use of safety equipment- Maintain records of safety inspections, incidents, and training activities- Collaborate with management and employees to promote a culture of safety awareness and compliance- Stay informed about relevant health and safety regulations and industry best practices- Participate in safety committees or meetings to address safety concerns and develop improvement plans- Conduct ergonomic assessments and recommend adjustments to workstations or equipment to prevent injuries. Show less

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  Qatar Railways Company (Qatar Rail)

  Sept 2019 - now

  Station Master

  - Ensures all protocols are followed in on boarding and off - boarding of passengers on the trains / trams - Establishes a cash collection system in place to ensure all cash collect is properly stored .- Person to contact in case of any customer complaints / queries to address and resolve the same in a timely manner .- Manage staff and oversee their duties- Ensure passenger safety and security- Coordinate train schedules and operations- Handle customer inquiries and provide assistance- Maintain station facilities and cleanliness- Adhere to railway regulations and safety standards- Supervise ticket sales and revenue collection- Monitor train arrivals and departures- Address emergencies or disruptions to service efficiently- Ensures that the entire stations implements service at or above customers' standards.- Operates the railway announcement address system via SCADA or with third party/stakeholders/higher Authority. - Liases with crowd control management to manage crowd at the station , through implementation of crowd management plan,hence avoiding any incident at the station and ensuring smooth operation . Show less

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  RKH Qitarat

  Sept 2022 - now

  Quality Assurance Officer

  - Develop and implement quality assurance policies and procedures- Conduct regular audits and inspections to ensure compliance with quality standards- Identify areas for improvement and recommend corrective actions- Train employees on quality standards and procedures- Investigate customer complaints and quality issues, and implement corrective measures- Monitor production processes to ensure quality control- Collaborate with other departments to resolve quality-related issues- Maintain documentation and records related to quality assurance activities- Stay updated on industry trends and regulatory requirements relevant to quality assurance Show less