Neta Ifrach

Experience

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  Hebrew Scouts Movement in Israel

  Jan 2012 - Aug 2013

  Youth Counselor
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  The Jewish Agency for Israel

  Aug 2012 - Sept 2013

  Emissary for the Jewish Agency

  Emissary and Teacher of Israeli culture at Milton Gottesman Primary Day School at Washington, D.C.

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  Tzofim Garin Tzabar

  Aug 2012 - Jun 2013

  Program Coordinator
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  Surprise Lake Camp

  Jun 2013 - Aug 2013

  Summer Camp Counselor
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  IDF - Israel Defence Forces

  Oct 2013 - Dec 2016

  Senior Training Officer

  In my first position as an officer, I was engaged in the human resources management of over 1200 reserve soldiers and I managed a staff of 6 soldiers in service.In my subsequent position, I was in charge of training HR officers in the IDF corps. Throughout my service, I have trained 44 officers, within 4 commanding courses

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  Heroes for life - לוחמים ללא גבולות

  Dec 2016 - Apr 2021

  Myanmar Project Manager at Heroes for Life | לוחמים ללא גבולות

  As a Project Manager in the "Heroes for Life" non-profit organization, I was elected to jump-start the first "Heroes for Life" delegation to Myanmar . The delegation lasted three weeks each year, in which I had done intensive administrative and educational management. I established strong connections with the Israeli Embassy in Myanmar, the local Ministry of Education, schools, principals, the Jewish community in Myanmar, and coordinates local translators, food suppliers, shuttles, accommodation, and the volunteers. Show less

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  Masa Israeli

  Sept 2017 - Oct 2018

  Israel Tour Guide
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  Young Judaea

  Oct 2017 - Nov 2018

  Internship Coordinator

  Coordinating professional internships for foreign candidates with Israeli employers.Initiate and build partnerships with employers to create new internship opportunities.Conduct outreach and follow-up communications with both employers and studentsto ensure that the internship experience is successful, including site visits and meetings.

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  BUYME

  Oct 2020 - May 2021

  Customer Success Manager

  SaaS based digital gift-cards solutions.-Work at the SMB department, and responsible for managing and nurturing relationships with HR Managers.-Manage over 6000 accounts in Israel, including the Israeli branches of Disney, Alibaba and Dropbox.-Mentor and consult SMBs, pushing them towards independence while still maintaining an open communication channel, allowing them to have further support and guidance.-Increase revenue by upselling and cross-selling through promotional offers, executing excellent results combining negotiation skills alongside a concern for the customer's experience.-Provide online demos to potential and existing clients, answering technical questions when needed. Show less

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  Easyway

  May 2021 - Jun 2023

  Enterprise Customer Success Manager

  - Responsible for managing the world’s top 10 hotel brands accounts, such as Hilton,InterContinental (IHG), and Accor group by focusing on renewals and upsells.- Developed an account management framework that includes status calls,quarterly reviews, account documentation, reference management, and account planning.- Dedicated to helping customers transform their workplaces and achieve their business goals.- Collaborate with Easyway's Product, Development, Marketing, and Sales teams as the customer advocate.- Identify opportunities and risks, and protect existing revenue streams.- Establish and maintain relationships with key stakeholders, plan account strategies,and promote internal advocacy. Show less