Whitney Martin, MACPR

Experience

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  Kroger

  Jan 2013 - Jan 2017

  Certified Pharmacy Technician

  Entered prescriptions into system, filled medications, checked insurance coverage, and answered customer questions regarding prescriptions. Confirmed drugs were dispensed in a timely and appropriate manner in accordance with state and federal rules and regulations. Assisted with attainment of pre-authorization approvals. • Mixed medications based on weight calculations for patients upon arrival.• Maintained appropriate inventory and ordered daily supplies and medications as necessary to meet prescription demands.• Acquired in-depth understanding of pharmaceutical drugs and insurance billing processes for Medicaid, Medicare, and Medicare DME.• Consulted with customers to review insurance plan coverage for prescriptions and partnered with healthcare providers to find approved substitutions included in plan.• Trained new technicians on policies and procedures to prepare for certification exams and provide customers with accurate, quality service.• Developed initiatives to improve employee morale based on satisfaction survey feedback. Show less

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  Optimed Research LTD.

  Jan 2017 - Jan 2018

  Spearheaded invoicing and finance, regulatory, and site management operations. Partnered with leadership team to support feasibility and remote site activities as well. Wrote and maintained all standard operating procedures (SOPs) to create consistency and uniformity of processes. Provided HR support to 15 employees including performance reviews, tracking PTO, and initiating pay raises and promotions. • Tracked individual study progress and resolved issues through weekly staff and recruitment meetings.• Composed invoices and reconciled payments with sponsors for subject visits, startup costs, and advertising materials.• Coached and mentored manager of remote sites to improve understanding of SOPs, study requirements, and site operations.• Coordinated resources to complete study visits, set up materials for procedures, and maintained study supplies to support study coordinator activities.• Leveraged Certified Pharmacy Technician background to mix infusion bags and prepare subcutaneous injections used in clinical trials.• Launched letter campaigns to increase enrollment in clinical trials by informing potential subjects of opportunities to participate.• Approved compliance with subject eligibility criteria prior to enrollment in clinical trials.• Assisted with regulatory document submission and provided training for staff on system use.• Completed monthly audits of informed consent forms, phone interactions, and internal studies to identify and prevent negative trends and compliance issues. Show less Oversaw regulatory compliance and quality assurance for all clinical trials. Managed site operations including protocol registration, study start-up, budget execution, and staff training. Served as a liaison between external study sites, study sponsors, and monitors. Invoiced all study procedures and reconciled study and investigator payments to maintain accurate financial records. • Implemented Clinical Research IO (CRIO) system for digital data collection and entry. Customized program for each study to align with required protocols and reduce risk of protocol deviations.• Trained study coordinators and investigators on proper use of electronic systems for regulatory and source documentation purposes.• Audited source data provided by Clinical Research Coordinators to verify written data and Electronic Data Capture (EDC) system entries matched.• Evaluated patient medical files with study coordinators to doublecheck subject eligibility and compliance with sponsor-provided criteria. Performed randomized checks for verification.• Conducted weekly phone audits to monitor study recruiter adherence to IRB-approved phone scripts.• Consulted with monitors to identify any compliance violations and implement corrective actions.• Submitted protocol deviations to IRB on behalf of study sites.• Updated coordinators and investigators on changes to informed consent forms, study protocols, and other procedures to ensure continued compliance.• Negotiated contracts with sponsors regarding financial compensation to cover site costs and payment of investigators and outside vendors while still maintaining appropriate profit.• Facilitated contracts with outside vendors for imaging and medical procedures required for clinical trials.• Executed study startup packets including 1572, Financial Disclosure Forms, and initial IRB submission forms. Show less Gained exposure to diverse research site operations through shadowing Research Director and Clinical Research Coordinators and executing financial and regulatory tasks. Accompanied Research Director on Site Feasibility Visits and assisted with budgeting, contracting, and trial startup costs as well as submission of initial regulatory packet. • Attended Study Visits with Clinical Research Coordinators to obtain informed consent, collect and ship laboratory sample, and execute other clinical trial procedures.• Wrote and organized standard operating procedures (SOP) for Administration, Clinical, Data, and Pharmacy to align with current procedures and best practices. Implemented and updated SOPs site-wide.• Conducted financial audit and organized invoices by trial, outstanding payments, and payments received. Show less

  • Clinical Operations Manager

    Jan 2018 - Jan 2018

  • Compliance Manager

    Jan 2017 - Jan 2018

  • Capstone Practicum Intern

    Jan 2017 - Jan 2017
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  Cardinal Health

  Mar 2019 - Oct 2023

  Regional Sales Representative - Non Acute Pharmaceutical

  Responsible for the management of sales and relationships with customers in the states of Texas, Oklahoma, Nebraska, Kansas, Indiana, Michigan, Missouri, Arkansas, Iowa, Illinois, Minnesota, North Dakota, South Dakota, Wisconsin, and Kentucky. Serves as the interface and main point of contact between Cardinal Health and 400 accounts. Identify customer’s pharmaceutical supply needs and find opportunities to provide creative sales solutions.

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  Abbott

  Dec 2022 - now

  Senior Ambassador