David Malins

Technical Support Agent

614 followers

Wollongong, New South Wales, Australia

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Timeline
About me
Education and Learning Coordinator at iAccelerate UOW
Education
- University of Wollongong
  2003 - 2003
  Post Graduate Diploma Education
- University of Wollongong
  2019 -
  Bachelor's degree Exercise Science
- University of Wollongong
  1998 - 2002
  Bachelor Computer Science
  Activities and Societies: Volleyball
Experience
- Stellar Global
  Jan 2002 - Apr 2004
  Technical Support Agent
  Writes proposals, accompanied by graphical representations and phrasing scriptsDevelops technical manuals, procedural and policy documentsEnsures contractors meet contractual obligationsResource ManagementResponding to faults as reported Optimizing and proactively improving systemLogging and monitoring the response time of external agents Administration of Windows 2000, Exchange Server
- Marrickville High School
  Jan 2005 - May 2007
  IPT/SDD/ICT Teacher
  Teaching Computer SkillsReports ManagementDevelopment of Learning MaterialsTimetable DevelopmentSchool Network AdministrationProject Management
- City of Westminster College
  May 2008 - Jul 2009
  Teaching AS ICT ICT TrainingFacilities ManagementLearning Support
  - Lecturer in AS ICT
    Jul 2008 - Jul 2009
  - Learning Services Facilitator
    May 2008 - Jul 2009
- Civica
  Sept 2009 - Nov 2010
  E-Learning Consultant
  Professional DevelopmentIT TrainerSharePoint Site Collection AdministratorChange ManagementICT Strategy
- St Mary's Star of the Sea High School
  Jan 2011 - Dec 2018
  Teaching and Learning Technology Coordinator
  Professional DevelopmentChange ManagementE-LearningLearning Technology StrategyEducation ConsultingTeaching
- St Mary Star of the Sea College
  Dec 2018 - Apr 2022
  Classroom Teacher
- University of Wollongong
  Apr 2022 - now
  - Elearning Specialist
    Apr 2022 - now
  - Elearning Specialist
    Apr 2022 - now
- IAccelerate
  Apr 2023 - now
  Education and Learning Coordinator
Licenses & Certifications
- Introduction to Statistics & Data Analysis in Public Health
  Coursera
  Jul 2019
  View certificate
- Data Science Orientation
  Coursera
  Oct 2020
  View certificate
- Linear Regression in R for Public Health
  Coursera
  Aug 2019
  View certificate
- Fundamentals of Visualization with Tableau
  Coursera
  Jul 2020
- Digital Marketing Foundations
  LinkedIn
  Sept 2023
  View certificate