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Malusi Ntombela

Malusi Ntombela

EUC Facilitator and IT Technician

Followers of Malusi Ntombela6000 followers
location of Malusi NtombelaDurban, KwaZulu-Natal, South Africa

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  • Timeline

  • About me

    ND: Information Technology, Network Engineer @ Ithala | ITIL, Microsoft Certified Professional

  • Education

    • Bytes People Solutions

      2018 - 2018
      ICND 1 & 2

      Interconnecting Cisco Networking Devices 1 & 2 vs 3.0

    • Durban University of Technology

      2013 - 2013
      Bachelor of Technology (B.Tech.) Information Technology Management

      Management 4Research MethodologyOperation Management 2Financial Management 4

    • University of Cape Town

      2014 - 2014
      UCT IT Management | Short Course Information Technology

      Introduction and foundation conceptsInformation technologiesBusiness systems and dataMobile and cloud computingSecurity IT management methods, tools and challengesIT change managementIT project managementCustomer and supplier managementEthics

    • Durban University of Technology

      2000 - 2003
      National Diploma Information Technology

      Information Systems I, II, IIIDevelopment Software I, II, IIIInformation Technology Skills Technical Programming ICommercial Programming I, IISystems Software IInternet Programming Quantitative Techniques I

    • University of South Africa/Universiteit van Suid-Afrika

      2014 - 2014
      Applied Project Management in an Information Technology Environment Information Technology Project Management NQF 5

      Applied Project Management in an Information Technology Environment

    • CTU Training Solutions

      2014 - 2014
      MCSA MCSE 2012: Desktop Infrastructure

      Installing and Configuring Windows Server 2012Administering Windows Server 2012Configuring Advanced Windows Server 2012 ServicesImplementing a Desktop InfrastructureImplementing Desktop Application Environments

  • Experience

    • Mbonise

      Mar 2003 - Nov 2003
      EUC Facilitator and IT Technician

    • Cityworks

      Jun 2005 - Jun 2010
      Software Developer

      • Creating of stored procedures, functions and triggers• DTS packages, SSIS and SQL queries• Writing more complex queries for specialised requirements on current and new projects• Develop reporting systems• Develop systems to support operations• Ensure that data sources cater for demands of ad hoc extracts and respond to routine queries• Operate, maintain, enhance, and optimize systems• Additional tasks related to data extracts, automated operations, and SQL queries as required• Assist with queries to support both business projects, operational and informational needs Show less

    • Ramco Systems

      Oct 2006 - Apr 2007
      DB2 Developer

      • Creating of stored procedures, functions and triggers• DTS packages, SSIS and SQL queries• Writing more complex queries for specialised requirements on current and new projects• Develop reporting systems• Develop systems to support operations• Ensure that data sources cater for demands of ad hoc extracts and respond to routine queries• Operate, maintain, enhance, and optimize systems• Additional tasks related to data extracts, automated operations, and SQL queries as required• Assist with queries to support both business projects, operational and informational needs Show less

    • Yandani Future Connexions

      Jul 2010 - May 2012
      IT Support Technician

    • Ithala Development Finance Corporation

      Jun 2012 - now

      • Proactive monitoring of all network’s infrastructure - (Solarwinds, InfoVista & MTN Iris)• Installing and maintaining point-to-point devices (Ubiquiti AirMax anostations)• Provide second line support (Switches, Routers and Firewalls)• Research, design and implement new Network and Security solutions• Installation, configuration and backups of Network Infrastructure hardware and software• Troubleshoot network connectivity issues (Internet & VOIP)• Network cabling patching• Network Configuration Backup • Technical troubleshooting on all network infrastructure• Developing and enforcing ICT Network policy Show less • Migrated OS from Windows XP to Windows 7 to Windows 10.• Respond to infrastructure trouble – ticket: LAN/WAN/WLAN switching, network protocols, cabling, PC, 3G and telephony devices. • Remote Desktop services.• Manage Biometric System.• Manage and Report on LAN/WAN Network Infrastructure.• Password reset on Active Directory• Managed and Administered Windows XP/ Windows 7/Windows 10 workstations and laptops.• IOS / Android • Data backups• CCTV Monitoring • Supported and maintained servers and backups.• Support Microsoft Office 2007/2010/2013/2016 & Office365.• Supervisor to Service Desk Technicians and IT Interns.• Installing of Laptops/PC, 3G cards and VPN across the entire Organization• Troubleshoot network issues• Network design and installation support for desktop applications and hardware• Training of interns and end users• Installation, maintenance and troubleshooting of: Layer 2/3 routing/switching hardware, software and configuration, video teleconference hardware and software, telephony equipment and network security systems. Show less

      • Network Engineer

        Feb 2018 - now

      • Snr Service Desk Technician

        Jun 2012 - now

  • Licenses & Certifications