Puru Ghai

Puru Ghai

Intern

Followers of Puru Ghai931 followers
location of Puru GhaiNew Delhi, Delhi, India

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  • Timeline

  • About me

    Team Leader - Payment Investigations @ Bank of America | Expertise in SWIFT, SEPA, XML ISO 20022 | Aspiring Financial Risk Manager | Project Management, Mentorship & Operational Excellence

  • Education

    • Alliance Française de Delhi

      2019 - 2022
      French Language and Literature B2
    • Maharaja Surajmal Institute

      2015 - 2018
      Bachelor of Business Administration (BBA) banking and insurance 8.92
  • Experience

    • National Basketball Association (NBA)

      Feb 2017 - Apr 2017
      Intern
    • NestKeys

      Jun 2017 - Jul 2017
      Intern
    • Concentrix

      Jul 2018 - Jun 2019
      Technical Support Associate

      Microsoft Office 365

    • NatWest Group

      Jun 2019 - Aug 2023

      Investigations - Payments OperationsWorked in a "Live"/ critical rating "B" process, handling the transactions of RBS and network banks situated in more than 8 countries.Root Cause Analysis of complaints, inquiries and requests including KYC queries.Knowledge of FX payments and FX conversions.Experience in mechanism payments likeCHAPS, TARGET, SEPA, EBA,CHIPS.Investigate all kinds of SWIFT messages and process underlying correction entries and achieve productivity/targets set by team leaders within agreed working hours. عرض أقل

      • Senior Analyst

        Feb 2021 - Aug 2023
      • Analyst

        Jun 2019 - Jan 2021
    • Académie de Limoges

      Oct 2023 - Apr 2024
      English Language Assistant

      As a language assistant I helped English teachers in a French primary school.Key contributions:» Created a plethora of sequences on contemporary & traditional Indian culture.» Helped resolve issues faced by new recruits through a WhatsApp group.Key roles: teacher, storyteller

    • Bank of America

      Oct 2024 - now
      Team Leader

      Payment Investigations

  • Licenses & Certifications

    • Diplôme d'études en langue française

      Ministère de l'Education Nationale
      May 2022