Lawrence Self BA (Hons) Dip CII

Experience

• 

  Tesco

  Oct 2010 - Sept 2013

  Personal Shopper
• 

  AXA Corporate Solutions

  Sept 2013 - Sept 2019

  • Technical expert on Genius accounting system.• Mentoring and coaching members of the team in group and one-on-one sessions• Conducting interviews, and identifying talent in recruitment process• Accurately maintain a ledger of premium and claims and gathering information to support non-settlement of outstanding items.• UK support colleague with the international statement tool on UAT and regression testing.• Reviewing existing processes and maintaining procedure manuals for the team.• International travel, and representation of my team and processes globally. Show less

  • Specialist Account Handler (Global Programs Credit Control)

    May 2018 - Sept 2019

  • Senior Account Handler (Global Programs Credit Control)

    Nov 2015 - Apr 2018

  • Account Handler (Global Programs Credit Control)

    Nov 2014 - Oct 2015

  • Claims Controller

    Sept 2013 - Oct 2014
• 

  AXA XL, a division of AXA

  Sept 2019 - now

  Assistant Credit Control Manager

  • Maintain an ownership of the Company side of the organisation and Accounting Platform: Genius.• Managing a team of five direct reports.• Delivering against KPI’s (premium >90 days, premium >1 year & unallocated cash >30 days).• Coordinating UAT and integrating BAU process changes as part of a business merger and acquisition.• Oversee and support on daily activity whilst ensuring best practice is followed amongst the team.• Managing individual performance concerns amongst direct reports.• Build and manage several relationships across underwriting management teams and lines of business. • Adapt and evolve processes annually with varying company targets and increasing volumes of written premium/policies.• Creating high level reports for senior leaders to demonstrate the progress on aged and bad debt.• Actively involved in significant reductions in bad debt provision as part of a specific project and into BAU activity. Show less